If you were in a hire car, courtesy car, or credit hire vehicle when someone else caused an accident in Salford, you could be entitled to compensation for your injuries, hire costs, and any losses you suffered as a result. National Claims connects Salford drivers with experienced solicitors who handle car hire accident claims from start to finish, with no upfront cost to you.
Understanding Car Hire Accidents in Salford
A car hire accident happens when you are driving a hired, borrowed, or credit hire replacement vehicle and another road user causes a collision through no fault of your own. This is common in Salford, where busy routes such as the A6, Regent Road, and Frederick Road see steady daily traffic. According to the Department for Transport’s 2024 annual report, there were 128,272 casualties of all severities on Great Britain’s roads, a decline of 4% compared to 2023. However, car occupants remained the largest single group affected, with car occupants making up 43% of total fatalities in 2024.
Whether you were driving your own car being repaired after a collision, a courtesy car provided by a garage, or a credit hire vehicle arranged while your car was off the road, you have the same right to claim if another driver was at fault. Many Salford motorists do not realise that hire and replacement costs can form part of a wider compensation claim, alongside injury compensation.
This applies regardless of where you sourced your hire vehicle. Whether you arranged car hire in Salford through a national provider such as Enterprise, booked electric car hire in Salford for a lower-emission option, or used a general car hire Salford UK comparison site, your right to claim after an accident is unaffected by the hire company you chose. As a result, the claims process stays exactly the same whether your vehicle came from a small local garage or a well-known national brand.
Furthermore, if the accident left you needing a replacement vehicle for weeks rather than days, the hire costs can escalate quickly. National Claims helps ensure these costs, along with your injury claim, are pursued correctly and in full.
Am I Eligible to Claim?
You may be eligible for car hire accident compensation if:
- Another driver caused or contributed to the accident, even partially
- You were driving a hired, courtesy, or credit hire vehicle at the time, regardless of whether it was arranged through Enterprise, another car hire Salford provider, or an electric car hire Salford scheme
- You suffered a physical injury, psychological stress, or financial loss as a result
- The accident happened within the last three years (with some exceptions for children or protected parties)
- You have some form of evidence, such as a police report, photos, witness details, or dashcam footage
A common misconception is that claims only cover physical injury. In reality, you can also claim for hire vehicle costs, loss of earnings, and travel expenses. Another myth is that claiming will be expensive or drawn out. In practice, National Claims operates on a no win, no fee basis, so there is no financial risk in finding out whether you have a valid claim.
What Compensation Could You Receive?
Compensation for a car hire accident typically covers general damages for injury and special damages for financial losses, including hire costs. The Judicial College Guidelines set out standard compensation bands used by solicitors and courts across England and Wales.
| Injury or Situation | Compensation Range (£) | Notes |
|---|---|---|
| Minor whiplash, neck or back strain (recovery under 3 months) | £1,000 to £4,750 | Most common car accident injury |
| Moderate neck or back injury (recovery 3 months to 2 years) | £4,750 to £14,000 | Includes ongoing physiotherapy needs |
| Psychological stress or travel anxiety following collision | £1,500 to £8,500 | Often overlooked but claimable |
| Serious soft tissue or fracture injury | £14,000 to £42,000 | Depends on long-term impact |
| Hire vehicle costs during repair period | Cost of hire, typically £20 to £60 per day | Reimbursed as special damages |
These figures are based on the Judicial College Guidelines and are estimates only. Your actual award depends on the specific facts of your case.
How the Claims Process Works
- Start your claim with National Claims by phone or online, providing basic details of your accident, injuries, and hire vehicle costs.
- We assess your case and connect you with an experienced solicitor who specialises in car hire and credit hire claims.
- Your solicitor gathers evidence, including police reports, medical records, and hire invoices, whether your vehicle came from Enterprise or another car hire Salford UK provider.
- The at-fault driver’s insurer is notified, and liability is investigated.
- Your solicitor negotiates compensation covering both injury and hire costs, or prepares your case for court if needed.
- Once liability and value are agreed, your compensation is paid out, minus the agreed solicitor fee.
- Throughout the process, National Claims keeps you updated so you always know where your claim stands.
Why Choose National Claims?
- We connect Salford claimants with experienced solicitors who specialise in road traffic and car hire compensation claims
- There are no upfront costs, and cases are handled on a no win, no fee basis
- Our team understands the added stress of losing use of a vehicle, whether it was standard car hire in Salford or electric car hire, and works to recover hire costs alongside injury compensation
- We have supported thousands of claimants across the UK through straightforward, transparent claims
People Also Ask
Q1: Can I claim for a hire car if I was not injured?
A: Yes. Even without a physical injury, you can claim back reasonable hire costs and other financial losses if another driver caused the accident. Speak to National Claims to check what you are entitled to recover.
Q2: How long do I have to make a car hire accident claim?
A: In most cases, you have three years from the date of the accident to start a claim. This period can differ for children or claimants who lack mental capacity, so it is best to check your specific circumstances early.
Q3: Will it cost me anything to claim?
A: National Claims works with solicitors on a no win, no fee basis, meaning there is no upfront cost. A success fee is only deducted from compensation if your claim succeeds.
Q4: Do I need a solicitor for a car hire accident claim?
A: While it is possible to claim without one, an experienced solicitor understands how to value hire costs, injury compensation, and other losses correctly, which usually results in a fairer settlement.
Q5: Does it matter which company I hired the car from, such as Enterprise car hire in Salford?
A: No. Your right to claim compensation after an accident is the same regardless of which car hire Salford provider you used, including Enterprise, a local garage, or an electric car hire scheme. What matters is who caused the accident, not who the vehicle was hired from.
Q6: How much can I claim for a courtesy or credit hire car accident?
A: This depends on your injuries, the length of time you needed the replacement vehicle, and any additional losses such as lost earnings. A solicitor can give you a realistic estimate once they have reviewed your case.
Start Your Claim Today
Don’t wait while your claim window closes. Speak with National Claims today. We’ll connect you with experienced solicitors who understand your case and fight for the maximum compensation you deserve.
Customers pay up to 25% (incl. VAT) of the amount recovered towards solicitor costs and if you cancel outside your cooling off period, you may be charged a fee.



