You can make a compensation claim in the UK if you suffered an injury, illness, or financial loss in the last three years because someone else was negligent. If another party owed you a duty of care and breached it, you are likely eligible to claim — even if you think your case is minor.
Many people talk themselves out of a valid claim before they ever check. As a result, they miss out on money they’re entitled to. This guide helps you work out, in plain terms, whether you can claim.
What Makes a Claim Valid?
A valid compensation claim rests on three simple things. First, someone owed you a duty of care. Second, they breached that duty through negligence. Third, that breach directly caused you harm.
According to gov.uk guidance, this principle applies across drivers, employers, landlords, healthcare providers, and businesses that invite the public onto their premises. Importantly, you don’t need to prove anyone meant to hurt you — only that they failed in their responsibility.
National Claims’ experience handling thousands of cases demonstrates that most people who suffer harm through no fault of their own do have a route to compensation. Furthermore, the eligibility bar is often lower than people assume.
Am I Eligible to Claim?
You may be eligible to make a compensation claim if any of the following apply to you:
- You were injured in a road traffic accident as a driver, passenger, cyclist, or pedestrian.
- You were hurt at work because of unsafe conditions, faulty equipment, or poor training.
- You received negligent medical care, such as a misdiagnosis or delayed treatment.
- Your council or landlord ignored disrepair like damp, mould, or leaks, affecting your health.
- You slipped, tripped, or fell in a shop, on a pavement, or in any public space.
- You suffered psychological stress, anxiety, or depression as a result of any of the above.
Let’s address some common misconceptions. You can still claim if the accident was partly your fault. You can still claim if you didn’t go to hospital straight away. You can also claim on behalf of a child or a loved one who lacks capacity.
In short, hesitation is the biggest barrier — not eligibility itself.
How Long Do I Have to Claim?
Time limits matter enormously. In most cases, you have three years from the date of the incident, or from when you first realised you were harmed.
However, there are key exceptions:
- Children: the three-year clock starts on their 18th birthday.
- Mental capacity: time limits may be paused if someone cannot manage their own affairs.
- Industrial illness: the clock often starts from the date of diagnosis, not exposure.
As a result, even older incidents may still be claimable. Therefore, it’s always worth checking rather than assuming you’re out of time.
What Compensation Could You Receive?
If you are eligible, the value of your claim depends on the severity of your injury and your financial losses. The figures below are based on the Judicial College Guidelines, which courts use to value injuries.
| Injury / Situation | Compensation Range (£) | Notes |
|---|---|---|
| Minor whiplash / soft tissue | £2,500 – £8,000 | Full recovery within two years |
| Housing disrepair (health impact) | £1,000 – £7,500+ | Distress plus a share of rent paid |
| Moderate wrist or hand injury | £6,000 – £14,000 | Some lasting loss of function |
| Significant shoulder injury | £12,000 – £19,000 | Restricted movement and discomfort |
| Severe hip or pelvis injury | £40,000 – £60,000+ | Major impact on mobility |
| Serious brain or spinal injury | £250,000 – £400,000+ | Lifelong care and support needs |
These figures are based on the Judicial College Guidelines and are estimates only. Your actual award depends on the specific facts of your case.
How the Claims Process Works
Once you’ve confirmed you’re eligible, making a claim is straightforward:
- Contact National Claims. We assess your eligibility for free and confirm whether you have a valid claim.
- Share the details. Tell us what happened, when, and how it affected you.
- Connect with a solicitor. We match you with experienced solicitors in the right field.
- Build the case. Your solicitor gathers medical evidence and supporting documents.
- Negotiate. Most claims settle through negotiation, without a courtroom.
- Get paid. Your compensation is paid once the settlement is agreed.
Why Choose National Claims?
Checking your eligibility shouldn’t cost you anything or feel daunting. Here’s why claimants come to us first:
- We give a free, no-obligation assessment of whether you can claim.
- You pay no upfront costs to get started.
- We connect you with experienced solicitors suited to your exact situation.
- Our team offers expert case handling drawn from thousands of successful claims.
People Also Ask
Q1: Do I have a valid compensation claim?
A: If you were harmed in the last three years because of someone else’s negligence, you very likely do. The quickest way to be sure is a free eligibility check with National Claims.
Q2: Can I claim if the accident was partly my fault?
A: Yes. Under contributory negligence rules, you can still receive compensation, though your award may be reduced to reflect your share of responsibility.
Q3: Will it cost me anything to find out if I can claim?
A: No. Checking your eligibility is free, and most claims are handled on a no win, no fee basis, so there are no upfront costs.
Q4: Can I claim on behalf of someone else?
A: Yes. You can claim for a child, or for an adult who lacks the mental capacity to claim themselves, by acting as their representative.
Q5: How long does a compensation claim take?
A: Straightforward claims can settle in a few months, while serious injury cases may take longer. Your solicitor will give you a realistic timeline early on.
Start Your Claim Today
Don’t wait while your claim window closes. Speak with National Claims today. We’ll connect you with experienced solicitors who understand your case and fight for the maximum compensation you deserve.
Customers pay up to 25% (incl. VAT) of the amount recovered towards solicitor costs and if you cancel outside your cooling off period, you may be charged a fee.



