National Claims has been shortlisted for Outsourced Partner of the Year at the British Claims Awards 2026 — one of the most prestigious accolades in the UK insurance and claims sector. The shortlist announcement confirms our place among the country’s leading claims organisations, ahead of the ceremony on 4 June 2026 in London.
What Are the British Claims Awards?
The British Claims Awards is an annual celebration of the UK insurance claims industry, organised by Claims Media. The awards recognise outstanding organisations, teams and individuals who deliver excellence in claims handling, customer service and innovation on behalf of policyholders.
Categories span the full claims ecosystem — from insurers and brokers to law firms, loss adjusters and outsourced service providers. An independent judging panel of senior industry professionals reviews every entry, and winners are announced at a prestigious black-tie ceremony held each year in the shadow of St Paul’s Cathedral, London.
Being shortlisted puts National Claims alongside some of the biggest names in claims services. It reflects the standard of work our team delivers day in, day out for claimants across the UK.
Defending the Title: Our 2025 Win
This shortlisting carries extra significance because National Claims won Outsourced Partner of the Year at the British Claims Awards 2025. Winning last year was a defining moment for our team and our panel solicitors, and being shortlisted again in 2026 shows this was no one-off.
The judges recognised our commitment to efficient case handling, transparent communication and consistently strong outcomes for claimants. Defending a title at this level is tough — the competition gets stronger every year but we believe our service speaks for itself.
A Record-Breaking 2026 So Far
The British Claims Awards shortlisting caps a standout start to 2026 for National Claims. Here is what we have achieved so far this year:
Modern Claims Awards 2026 — Double Shortlisting
Earlier in January, we were shortlisted for Best Customer Service (Under 100 Employees) and Innovation of the Year at the Modern Claims Awards 2026. This dual recognition highlighted our tech-led approach to case management, digital onboarding and claimant communication.
Claims Management Company of the Year 2025
Building on our momentum from last year, National Claims was crowned Claims Management Company of the Year — an award that validated our entire operation, from first contact through to settlement.
Outsourced Partner of the Year 2025
Our British Claims Awards win in 2025 set the bar for outsourced claims partners across the industry. Now, a second consecutive shortlisting shows we continue to lead.
Expanded Service Areas
In 2026, we have broadened our reach across several high-demand claim types, including housing disrepair claims for council and housing association tenants, medical negligence claims, and complex personal injury cases involving spinal injuries, brain injuries and fatal accidents.
Investment in Technology and Automation
Behind the scenes, we have invested heavily in AI-assisted triage, secure digital ID verification, e-signature workflows and real-time performance dashboards. These tools reduce delays, cut errors and keep you informed at every stage of your claim.
What This Means for You
Awards and shortlistings are not just trophies on a shelf. They represent a standard of service you can trust when making a claim. As a claimant, working with an award-winning claims management company means:
- Faster onboarding — digital forms, secure ID checks and e-signatures get your claim moving within hours, not weeks.
- Expert case matching — we connect you with experienced solicitors who specialise in your exact type of claim.
- Transparent updates — you will always know where your case stands, without chasing for answers.
- No upfront costs — our panel solicitors work on a No Win, No Fee basis, so you never pay anything unless your claim succeeds.
These are the standards that earned us Outsourced Partner of the Year in 2025 and secured our place on the 2026 shortlist.
Who We Help
National Claims supports people across England and Wales with:
- Road traffic accident claims (including car, motorcycle, cyclist and pedestrian accidents)
- Housing disrepair claims (damp, mould, leaks, broken heating, pest infestations)
- Injury at work claims (factory accidents, construction sites, manual handling injuries)
- Medical negligence claims (misdiagnosis, surgical errors, delayed treatment)
- Slip, trip and fall claims (supermarkets, pavements, public spaces)
- Car hire compensation following non-fault collisions
Frequently Asked Questions
Q1: What is the British Claims Awards?
A: The British Claims Awards is an annual UK industry event that celebrates excellence in insurance claims services. An independent panel of judges reviews entries from insurers, law firms, brokers and claims management companies, with winners announced at a black-tie ceremony in London each June.
Q2: Has National Claims won any awards?
A: Yes. National Claims won Outsourced Partner of the Year at the British Claims Awards 2025 and Claims Management Company of the Year in 2025. We have also been shortlisted for Best Customer Service and Innovation of the Year at the Modern Claims Awards 2026.
Q3: What does Outsourced Partner of the Year mean?
A: This award recognises the outsourced service provider that has delivered the highest standards of claims handling, innovation and customer satisfaction on behalf of policyholders and claimants. National Claims won this category in 2025 and is shortlisted again for 2026.
Q4: When is the British Claims Awards 2026 ceremony?
A: The British Claims Awards 2026 ceremony takes place on 4 June 2026 in London, near St Paul’s Cathedral. The shortlist was announced in May 2026.
Q5: Does it cost anything to start a claim with National Claims?
A: No. National Claims offers a free initial consultation, and our panel solicitors operate on a No Win, No Fee basis. You only pay solicitor fees if your claim is successful.
Start Your Claim Today
Don’t wait while your claim window closes. Speak with National Claims today. We’ll connect you with experienced solicitors who understand your case and fight for the maximum compensation you deserve.
Customers pay up to 25% (incl. VAT) of the amount recovered towards solicitor costs and if you cancel outside your cooling off period, you may be charged a fee.
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About National Claims
This article was written by the National Claims content team. Our specialists have years of experience helping people across the UK with personal injury, road traffic accident, and housing disrepair claims. We work alongside regulated solicitors to ensure our information is accurate, up-to-date, and genuinely useful for anyone seeking to understand their rights after an accident.
We’re proud of our excellent customer reviews
We thrive on delivering exceptional service and ensuring our clients’ satisfaction. Don’t just take our word for it. Check out some of our independent reviews to see what our clients have to say.
Excellent
This firm is excellent, they sorted out my car pay out and injury claim very fast, they always communicate with you all the time.
My accident case was dealt with confidence and with great result of the outcome, especially James kept me informed all the time.
I was very impressed at the way my inquiry was treated. I was listened to attentively and everything I needed to know was explained to me.
