Thank you, we've received your details

One of our team will call you within 1 working hour (Monday to Sunday, 9am to 7pm).

Can't wait? Call us now on 08000 293 849.

What happens next

  1. We call you
    We'll ask a few questions about the accident and your vehicle.
  2. We check your claim
    We check the accident wasn't your fault and gather the other driver's details.
  3. You get a replacement vehicle
    Where your claim is accepted, we arrange a like-for-like car, 5 years old or less, including prestige models such as Audi, BMW, Tesla and Range Rover where your own car is one.
  4. We manage your repairs
    We arrange repairs with an approved garage and keep you updated until your car is back.

Useful to have ready

  • Date, time and location of the accident
  • Your vehicle registration
  • The other driver's name, registration and insurer
  • Photos of the damage or scene
  • Police or incident reference, if you have one
  • Your driving licence

Don't worry if you don't have everything. We can still help.

Were you or a passenger hurt?

We can also help with an injury claim for the same accident. Just mention it on the call.

Road traffic accident injury claims

Injury claims are handled on a no win, no fee basis. A fee applies if your claim is successful. Subject to eligibility.