Been in a road traffic accident that wasn’t your fault? You might be entitled to a hire car and repair services at no cost to you. But many drivers make costly mistakes when claiming for car hire after an accident in the UK. In this guide, we’ll break down the 10 most common mistakes, explain how to avoid them, and show you how to maximise your compensation.
What Are the Most Common Car Hire Claim Mistakes After an Accident?
1. National Claims – Car Hire Support
National Claims – Fast, like-for-like car hire support after non-fault road traffic accidents.
2. Not Keeping Receipts or Proof of Loss
If you pay out of pocket for transport costs—like taxis or fuel for your hire car—you must keep receipts. Without them, you may not be able to recover the full cost.
3. Not Reporting the Accident Promptly
Delays in reporting the accident can affect your ability to claim. According to the UK government’s advice on road accidents, you must report the incident to the police and your insurer as soon as possible.
4. Choosing a Garage the Insurer Pushes on You
Insurance companies may direct you to their own approved repair garages. But you don’t have to accept. You have the right to choose your own repairer.
💬 Always ask: “Can I use my own trusted garage?” Yes, you can!
5. Ignoring the Value of Loss of Use
If you don’t get a hire car immediately, you might still be able to claim for “loss of use” of your vehicle. Many claimants miss out on this by not knowing it’s an option.
6. Assuming You Can’t Claim If the Other Driver Denies Fault
Even if the at-fault driver doesn’t admit fault, you can still pursue a car hire and repair claim. Let your solicitor or claims expert handle the dispute.
7. Letting the Insurance Company Handle Everything
While convenient, this often results in lower settlements and delays. By going through a claims management company like National Claims, you get tailored support and faster outcomes.
8. Not Asking for Storage and Recovery Costs
If your vehicle was towed after the accident, you can include storage and recovery fees in your claim. These charges can add quickly, so don’t ignore them.
9. Not Using a Credit Hire Company
Credit hire companies provide a hire car immediately and bill the at-fault insurer later. If you go through your own insurer, you may have to pay an excess or wait weeks.
With National Claims, we’ll help you access a credit hire vehicle and sort out the paperwork—fast.
10. Failing to Seek Legal Advice
Trying to handle everything yourself often leads to under-settled claims. An experienced solicitor will make sure you receive everything you’re entitled to—from car hire to repair and full compensation.
How Much Compensation Can You Claim for Car Hire and Repair?
The amount you can claim depends on several factors, including:
- Cost of like-for-like hire vehicle
- Duration of vehicle hire
- Repair costs or vehicle replacement value
- Storage, recovery, and transportation fees
- Loss of use (if no hire car is provided)
- Out-of-pocket expenses (e.g. taxi, travel)
🧾 In many cases, these costs are fully covered if you were not at fault.
🚗 Why Choose National Claims for Car Hire and Repair Claims?
At National Claims, we specialise in non-fault road traffic accident claims, helping everyday drivers:
- Get a like-for-like hire vehicle
- Access repairs at no upfront cost
- Claim full compensation for your losses
- Connect with experienced UK solicitors
- Avoid long waiting times and unnecessary stress
❓ People Also Ask
Q1. How long can I keep a hire car after an accident?
You can use the vehicle until your car is repaired or a settlement is agreed.
Q2. Can I claim if the accident was partly my fault?
You may still be able to claim proportionally. Speak to a solicitor for advice.
Q3. Is there a time limit to claim for car hire and repair?
Yes. Generally, you have 3 years from the date of the accident to make a claim. But sooner is always better.
📝 Final Thoughts
Claiming for car hire and repair after an accident in the UK doesn’t must be stressful—but only if you avoid the common mistakes listed above. Acting fast, knowing your rights, and getting proper legal advice can make all the difference.
Don’t let insurers short-change you.
With National Claims, you’ll be matched with experienced solicitors who know how to maximise your claim and ensure you get back on the road—quickly and safely.
📞 Start Your Car Hire & Repair Claim Today
Ready to speak to someone about your car accident? Contact National Claims today, and we’ll help you take the first step toward getting the compensation and car hire service you deserve.
📞 Call us now free 0800 029 3849 or 📩 Submit an online enquiry to speak to our team. Your safety and well-being matter, and we’re here to help.
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We thrive on delivering exceptional service and ensuring our clients’ satisfaction. Don’t just take our word for it. Check out some of our independent reviews to see what our clients have to say.
Excellent
This firm is excellent, they sorted out my car pay out and injury claim very fast, they always communicate with you all the time.
My accident case was dealt with confidence and with great result of the outcome, especially James kept me informed all the time.
I was very impressed at the way my inquiry was treated. I was listened to attentively and everything I needed to know was explained to me.
