Council & Housing Association Disrepair Claims
If your council or housing association has ignored repairs like mould, damp, leaks and unsafe conditions, you may be able to claim compensation on a NO WIN, NO FEE* basis.
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Your Council Ignored the Mould, Damp or Leaks: You Could Be Owed Compensation
If your council or housing association failed to fix your home, you have the right to claim. It costs you nothing upfront and we handle everything.
If you’re a council or housing association tenant dealing with mould, damp, or leaks and your council has done nothing, done a half-job, or kept fobbing you off you are likely entitled to compensation. Right now.
Your Rights
Your landlord has a legal responsibility to ensure your home is safe, secure and fit to live in.
Under Section 11 of the Landlord and Tenant Act 1985, landlords must keep the structure and exterior of the property in good repair, as well as maintain essential installations such as heating, hot water, gas, electricity and sanitation.
The Homes (Fitness for Human Habitation) Act 2018 goes further by requiring rented homes to be free from serious hazards that could affect your health or wellbeing. This includes problems such as damp and mould, leaks, faulty heating, electrical hazards, and other conditions that make a property unsafe or unsuitable to live in.
If you’ve reported these issues to your landlord and they haven’t been resolved within a reasonable timeframe, you may be entitled to make a housing disrepair claim. You could also be eligible to claim compensation for the inconvenience, damage to your belongings, or any illness or injury caused by the disrepair.
What does No Win, No Fee* mean?
Some examples of Council Housing Disrepair:
- Unstable building
- Damp and mould issues
- Poor ventilation
- No hot water or heating
- Drainage and sanitation issues
- Roof leaks
- Electrical hazards
- Blown or misty double glazed windows
How much can I claim for council or housing association disrepair?
Every housing disrepair case is different, so there isn’t one fixed amount.
However, if your council or housing association has failed to deal with issues like mould, damp, leaks, poor ventilation, or no heating, you may be able to claim compensation based on:
These are some examples:
-
Damage to Property
Mould and rising damp can cause damage to property, including clothes and other possessions such as computers and TVs. If they have been damaged, you claim the cost of them back via compensation. -
Personal Injury
Housing Disrepair can cause a number of personal injuries. These include pneumonia from the damp and cold, asthma, injury from falling, carbon monoxide poisoning, gastrointestinal problems, and mental health issues such as depression and anxiety. -
General Inconvenience and Suffering
You do not need to have suffered an injury to claim compensation either. You can receive compensation if the disrepair has caused you inconveniences and suffering. For example, if you have been unable to use the bathroom or unable to cook.
Yes. Mould can cause damage to your belongings and lead to serious health problems. If the mould is a result of a disrepair issue your landlord hasn’t addressed, you may have a strong case for compensation. A housing disrepair solicitor from our panel can help you take legal action and get the compensation you deserve.
Yes! Landlords must maintain safe living conditions. If they ignore necessary repairs, you may be able to claim compensation for damages, health problems, lost income, or general inconvenience. Your tenancy agreement will help determine your specific rights.
If dampness caused by landlord neglect has harmed your health, belongings, or living conditions, you may have a case for compensation. A solicitor from our panel can discuss your specific situation.
For a free consultation, call us today on 0800 047 8500 or request a call back By filling the form.
Why choose National Claims?
You do not need to use a claims management company to pursue a housing disrepair claim. You can raise the issue yourself directly with your landlord and, where appropriate, use the Housing Ombudsman Service for free.
However, some people choose professional representation to help:
• Assess the full value of their claim
• Gather evidence and property inspection reports
• Deal with their landlord, council or housing association on their behalf
• Negotiate a settlement
• Reduce the stress of handling the claim themselves
We manage your claim from start to finish, helping with the process and paperwork and keeping you informed at every stage.
The decision is always yours. Our role is to provide clear support and a straightforward No Win, No Fee* service if you choose to proceed with us.
We may receive payments for our professional services from our panel solicitor firms. These costs are not passed on to our customers.
What Evidence Do I Need for a Housing Disrepair Claim?
In order to file a successful claim, you will need to have some evidence. This includes:
Evidence required to support your claim:
- A copy of your tenancy agreement.
- Copies of correspondence between you and your council - emails, mobile messages or letters.
- Photos of the disrepair, with dates if possible.
- Photos of your damaged property, with receipts of the property if you have had to replace items.
- If you have Medical reports indicating your health issues.
- Any other expert evidence, for example, reports from a surveyor or an Environmental Health Officer.
All of this evidence goes into building your housing disrepair claim and will significantly help your claim.
Find out if you have a claim
Get free, no obligation help from a claim specialist.
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What do I do next?
To find out how much your claim could be worth, take a look at our Compensation Calculator.
To find out if you have a claim call us on Freephone 0800 029 3849 or fill out the claim form.
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Hassle-free claims process
Our expert panel of solicitors can typically confirm almost immediately whether your claims application is likely to be successful and also give you an indication of how much you could potentially claim for.