Workplace violence is a pressing concern across various industries in the UK. From verbal abuse to physical assaults, employees face numerous challenges that can impact their well-being and productivity. Understanding which sectors are most affected and knowing your rights can empower you to take appropriate action if you become a victim.
What Constitutes Workplace Violence?
Workplace violence encompasses any incident where an individual is abused, threatened, or assaulted in circumstances related to their work. This includes:
- Physical attacks: Assaults or injuries inflicted by others.
- Verbal abuse: Threats, insults, or offensive language.
- Bullying and harassment: Repeated negative actions that can cause psychological harm.
Employers have a legal duty to protect their employees from such risks and ensure a safe working environment.
Sectors Most Affected by Workplace Violence
According to the Health and Safety Executive (HSE), certain sectors report higher instances of workplace violence:
- Wholesale and Retail Trade: The 2023 Commercial Victimisation Survey revealed that 41% of premises in this sector experienced some form of crime, including violence, in the previous year.
- Accommodation and Food Services: Employees in this sector often interact with the public, increasing their exposure to potential violent incidents.
- Transportation and Storage: Workers, especially those in public-facing roles, face risks from passengers and the general public.
- Healthcare and Social Work: Staff in these sectors frequently deal with individuals in distress, which can lead to volatile situations.
- Construction: While not traditionally associated with public interaction, internal conflicts and high-stress environments can lead to incidents of violence.
Understanding Bullying in the Workplace
Bullying in the workplace is a form of violence that can have severe psychological effects. It includes repeated negative actions, such as undermining someone’s work, spreading malicious rumours, or persistent criticism.
While there’s no specific law against workplace bullying, it can be addressed under laws covering discrimination and harassment. If bullying leads to resignation, it might be grounds for a constructive dismissal claim.
How to Claim if You’re Injured Due to Workplace Violence
If you’ve been a victim of workplace violence, it’s crucial to know the steps to take:
- Report the Incident: Inform your employer or HR department immediately.
- Seek Medical Attention: Even if injuries seem minor, get a medical evaluation to document any harm.
- Document Everything: Keep records of the incident, including dates, times, witnesses, and any communications.
- Consult Legal Advice: Understanding your rights is essential. You might be eligible for compensation under the Criminal Injuries Compensation Scheme if the incident is reported to the police.
National Claims can assist you by connecting you with experienced solicitors who specialise in workplace injury claims. They will guide you through the process, ensuring you receive the compensation you deserve.
How Much Compensation Can You Claim?
The amount of compensation varies based on the severity of the injury, financial losses, and psychological impact. While there’s no fixed amount, courts consider factors like medical expenses, loss of earnings, and emotional distress.
In cases of discrimination or harassment, the average compensation awarded in a tribunal case was £11,753 between 2015/16 and 2017/18.
Frequently asked Questions – Workplace Violence
Q1: What should I do if my employer doesn’t take action after reporting workplace violence?
A: If your employer fails to act, you can escalate the matter to external bodies or seek legal advice. National Claims can connect you with solicitors who will advise on the best course of action.
Q2: Can I claim compensation for psychological injuries resulting from workplace violence?
A: Yes, psychological injuries are recognised, and you can claim compensation for conditions like anxiety, depression, or PTSD resulting from workplace incidents.
Q3: Is there a time limit to make a claim?
A: Typically, you have three years from the date of the incident to make a claim. However, it’s advisable to act promptly to ensure the availability of evidence and witness statements.
Conclusion
Workplace violence is a serious issue that affects numerous sectors in the UK. Understanding your rights and the steps to take if you’re a victim is crucial. Whether it’s physical assault, verbal abuse, or bullying, you don’t have to face it alone.
National Claims is here to support you, connecting you with experienced solicitors who will guide you through the claims process, ensuring you receive the compensation and justice you deserve.
Contact National Claims today, and we will put you in touch with an expert solicitor who can guide you through the claims process.📞 Call us now free 0800 029 3849 or 📩 Submit an online enquiry to speak to our team. Your safety and well-being matter, and we’re here to help.

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