Vulnerable road users like pedestrians, cyclists, and e-scooter riders can start a personal injury claim. They should gather evidence, report the accident, seek medical help, and contact a solicitor. National Claims can connect you with skilled solicitors. They will guide you through the process and help you get compensation.
Road traffic accidents can be distressing, especially if you’re a vulnerable road user (VRU). If you were hurt while walking, cycling, using an e-scooter, or riding a motorbike, you can seek compensation. This is true if someone else caused the accident.
This guide will walk you through how to start a personal injury claim as a vulnerable road user in the UK. We will look at how much money you could get. We will also show how National Claims can help you at every step.
What Is a Vulnerable Road User?
A vulnerable road user is someone who is at a higher risk of serious injury in a traffic accident. This is because of the lack of physical protection. This includes:
- Pedestrians
- Cyclists
- Motorcyclists
- E-scooter riders
- Mobility scooter users
- Horse riders
The Highway Code was updated in 2022. It now has a hierarchy of road users. Vulnerable road users are at the top for extra protection.
Step-by-Step: How to Start a Personal Injury Claim
1. Get Medical Help Immediately
Your health comes first. Seek medical attention as soon as possible, even if the injury seems minor. Some symptoms—like whiplash or internal injuries—can take time to appear. Medical records will also support your claim.
2. Report the Accident
Always report the incident to the police. If you’re in a vehicle-related accident, you’re legally required to do so under the Road Traffic Act 1988. Request a copy of the incident report for your records.
3. Gather Evidence
Solid evidence strengthens your case. Try to collect:
- Photos or videos of the accident scene
- Witness contact details
- Dashcam or CCTV footage
- Medical reports
- Police report reference number
4. Keep a Record of Your Losses
Start a journal of how your injury affects your daily life. Save receipts for medication, travel to appointments, or lost income because of time off work.
5. Speak to a Personal Injury Solicitor
The legal process can be overwhelming—especially when you’re recovering. National Claims will help you put in touch with experienced solicitors who specialise in VRU claims. They’ll assess your case, explain your rights, and help you start your No Win No Fee claim.
Why Are Vulnerable Road Users More at Risk?
Because of limited protection, VRUs often suffer serious injuries, including:
- Head and brain injuries
- Broken bones
- Spinal damage
- Soft tissue injuries
- Psychological stress and trauma
A report from the Department for Transport reveals some important statistics. In 2022, more than 16,000 cyclists were injured in road accidents in the UK. Additionally, over 20,000 pedestrians were hurt in similar incidents.
How Much Compensation Can You Claim?
Compensation depends on several factors including:
- The severity of your injuries
- Loss of income
- Ongoing care needs
- Emotional distress
- Impact on your quality of life
Average Compensation Examples:
- Minor injuries: £1,000 – £3,000
- Moderate whiplash: £3,000 – £8,000
- Broken bones: £8,000 – £20,000
- Severe head injuries: £50,000 – £250,000+
Each case is unique, so it’s important to speak with a solicitor to get a clearer estimate.
Why Choose National Claims?
At National Claims, we understand how traumatic these incidents can be. Our friendly team will:
- Listen to your experience with empathy
- Help you gather the right documents
- Put you in touch with experienced solicitors
- Support you through every stage of the claim
We work with trusted legal partners who operate on a No Win No Fee basis—so there are no upfront legal fees to worry about. If your case isn’t successful, you won’t have to pay a penny.
People Also Ask:
Q1. Can I claim if I was partially at fault?
Yes, you may still be eligible for claiming compensation. Your final payout may be reduced depending on your level of responsibility (called “contributory negligence”).
Q2. How long do I have to make a VRU claim?
You typically have three years from the date of the accident to start your claim. Exceptions exist for children and those lacking mental capacity.
Q3. Can I claim if the driver wasn’t insured or fled the scene?
Yes, the Motor Insurers’ Bureau (MIB) handles claims in hit-and-run or uninsured driver situations.
Q4. Do I need to go to court?
Most personal injury claims are settled out of court. Your solicitor will advise you if court proceedings are necessary.
Final Thoughts
If you’ve been injured as a pedestrian, cyclist, or other vulnerable road user, you don’t have to face the aftermath alone. Knowing how to start a personal injury claim is your first step towards justice and financial recovery.
National Claims can help you get in touch with a dedicated solicitor who understands your pain, your rights, and how to secure the compensation you deserve.
Don’t wait. The sooner you start, the better your chances of success. Contact National Claims today and take the first step toward getting your life back on track.
Contact National Claims today, and we will put you in touch with an expert solicitor who can guide you through the claims process. 📞 Call us now free 0800 029 3849 or 📩 Submit an online enquiry to speak to our team. Your safety and well-being matter, and we’re here to help.
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Excellent
This firm is excellent, they sorted out my car pay out and injury claim very fast, they always communicate with you all the time.
My accident case was dealt with confidence and with great result of the outcome, especially James kept me informed all the time.
I was very impressed at the way my inquiry was treated. I was listened to attentively and everything I needed to know was explained to me.
