Tenants across the UK are standing up to councils by making housing disrepair claims for dangerous living conditions such as damp, mould, structural issues, and pest infestations. Under UK law, councils are responsible for keeping their properties safe and habitable. If they fail to act on complaints, tenants can claim compensation. Services like National Claims can help you connect with experienced solicitors who specialise in holding councils accountable for housing neglect.
Living in Dangerous Conditions? You’re Not Alone
Across the UK, countless tenants are living in unsafe homes managed by local councils. From leaky roofs and rising damp to black mould and faulty electrics, these hazards aren’t just unpleasant – they can seriously harm your health and well-being.
Too often, councils delay repairs or ignore complaints altogether. But times are changing. More tenants are now taking legal action, demanding accountability and fair compensation.
Let’s break down your rights, the steps you can take, and how to make a housing disrepair claim if your home has become a risk to your health.
What Is Council Housing Disrepair?
Housing disrepair refers to a situation where a landlord – in this case, your local council – fails to keep your property in a safe and liveable condition. Common issues include:
- Persistent mould and damp
- Cracks in walls or ceilings
- Leaking roofs or pipes
- Broken heating systems
- Insect or rodent infestations
- Dangerous electrics or gas fittings
If you’ve reported these problems and the council hasn’t taken action within a reasonable time, you may have grounds to claim against the council for housing disrepair.
People Also Ask
Q1. What are my tenant rights for mould in council property?
Under the Homes (Fitness for Human Habitation) Act 2018, you have the right to live in a home free from damp and mould. If your council property has mould and they fail to fix it, you can take legal action.
Q2.How long do councils have to fix disrepair?
Councils are expected to fix serious issues within a “reasonable time.” Urgent hazards, like dangerous electrics or no heating in winter, should be resolved within 24–48 hours. For less urgent repairs, it’s usually 14–28 days.
Q3. Can I make a council flat disrepair claim?
Yes. If your council flat is in poor condition and the council has ignored your repair requests, you may be entitled to claim compensation for the inconvenience, health impact, and any damage to belongings.
Q4.How much compensation can I get for housing disrepair in the UK?
Compensation varies depending on the severity and duration of the disrepair. Claims can range from hundreds to several thousands of pounds.
Q5. Who can help me with a housing disrepair claim?
National Claims can connect you with experienced housing disrepair solicitors who understand UK council property laws and will support your case from start to finish.
How Do I Hold My Council Accountable?
Filing a council neglect housing complaint might seem intimidating, but the process is straightforward when you know your rights:
1. Report the Issue in Writing
Always report problems to the council in writing. Keep a record of emails, letters, or online complaint forms. Include photos if possible.
2. Give Them Time to Respond
Councils usually have between 14–28 days to address non-urgent repairs. For urgent hazards, action should be taken much sooner.
3. Contact the Environmental Health Department
If the council doesn’t respond or refuses to act, contact your local Environmental Health team. They can inspect the property and issue a notice to the council.
4. Start a Legal Claim
When all else fails, taking legal action is your right. You can claim for repair costs, damaged belongings, health issues, and even emotional stress. Services like National Claims make the process easier by matching you with skilled solicitors.
Tenants Across the UK Are Fighting Back
Recent media coverage has shown just how widespread the problem is. A BBC report highlighted tenants in Manchester suffering from years of untreated mould and damp, leading to serious health problems for children. Another report by The Guardian uncovered that some council flats in London had leaks, asbestos, and black mould for over a year without action.
Under pressure from tenants and solicitors, councils are being forced to pay out compensation and finally carry out long-overdue repairs.
How Much Compensation Can You Claim?
Compensation depends on several factors including:
- The type and severity of the disrepair
- How long the issue persisted
- The effect on your health
- Whether your belongings were damaged
Typical claim values:
- Minor issues (e.g. leaking tap, small cracks): £250–£1,000
- Moderate disrepair (e.g. damp, minor mould): £1,000–£4,000
- Severe disrepair (e.g. extensive mould, structural hazards): £4,000–£10,000+
- Health damage or hospitalisation: Possibly more, depending on the case
In some cases, tenants have claimed up to 25% of their annual rent as compensation, according to guidance from housing disrepair solicitors.
For more details on tenant rights, you can check the Gov.uk guidance on housing standards.
Why You Shouldn’t Wait
Letting disrepair go unchecked can harm your physical and mental health. Conditions like black mould are especially dangerous for children, the elderly, and people with asthma.
Plus, delaying a claim could weaken your case. The sooner you act, the easier it is to prove neglect and secure the compensation you deserve.
Don’t Face the Council Alone – Get Expert Help
Standing up to your local council may seem daunting, but you have the law on your side. Whether you’re dealing with rising damp, faulty electrics, or a collapsing ceiling, you have the right to a safe home.
By filing a claim, you’re not just seeking compensation – you’re demanding accountability. You’re sending a clear message: tenants won’t tolerate neglect.
National Claims can help connect you with trusted solicitors who understand council housing law and will work to get you justice.
Ready to Claim? Let’s Get Started
If you’re living in dangerous or poorly maintained council housing, don’t suffer in silence. Take the first step towards justice.
✅ Check if you’re eligible
✅ Get free legal advice
✅ Start your housing disrepair claim today
Contact National Claims today, and we will put you in touch with an expert solicitor who can guide you through the claims process.📞 Call us now free 0800 029 3849 or 📩 Submit an online enquiry to speak to our team. Your safety and well-being matter, and we’re here to help.

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