To win a VRU (Vulnerable Road User) accident claim in the UK, you need strong evidence such as CCTV or dashcam footage, witness statements, medical records, photos of the scene, and proof of financial losses. This helps prove fault and secure fair compensation. National Claims connects injured vulnerable road users with expert solicitors to help build strong cases.
Understanding Vulnerable Road Users (VRUs)
Before diving into what evidence helps win a VRU accident claim, it’s essential to understand what a vulnerable road user is.
In the UK, vulnerable road users are people most at risk of serious injury or death in road traffic accidents. This includes:
- Pedestrians
- Cyclists
- Motorcyclists
- E-scooter and mobility scooter users
- Horse riders
These users lack the physical protection that car drivers have, making them more susceptible to harm in a collision. According to gov.uk road safety data, pedestrians, cyclists, and motorcyclists make up a significant proportion of serious and fatal injuries on British roads.
Why Evidence Matters in a VRU Claim
When making a road traffic accident claim as a VRU, evidence is essential to prove:
- The accident occurred
- Who was at fault
- The extent of your injuries
- Your financial and emotional losses
The more detailed your evidence, the better your chances of winning compensation.
Types of Evidence That Help Prove a VRU Accident Claim
1. Photos and Video Footage
Take clear photographs of:
- The accident scene
- Vehicle positions
- Damage to your bike, scooter or clothes
- Road conditions
- Any injuries you suffered
If there’s CCTV or dash cam footage, request a copy immediately. Footage can be deleted quickly, so act fast. You have the right to request CCTV of yourself under UK data protection law.
2. Eyewitness Statements
Independent witnesses can confirm what happened. Collect names and contact details at the scene if possible. Their accounts can strengthen your case, especially if there’s a dispute about fault.
3. Medical Evidence
Visit a GP or hospital as soon as possible, even if your injuries seem minor. Medical records:
- Confirm the injury happened
- Prove the link to the accident
- Help calculate compensation
Keep receipts for any prescriptions or treatments.
4. Police Reports
If police attended the scene, ask for a copy of their report. It will usually include:
- Key witness details
- Road and weather conditions
- A summary of the incident
- Fault indicators
Police reports are trusted by insurers and solicitors when settling claims.
5. Proof of Financial Loss
Keep documentation of all costs linked to your accident, such as:
- Lost wages
- Travel to medical appointments
- Bicycle or vehicle repairs
- Home care or therapy
This falls under special damages and can significantly increase your claim’s value.
People Also Ask
Q1. ✅ What is a vulnerable road user?
A vulnerable road user is someone more at risk in a collision, such as pedestrians, cyclists, and motorcyclists. They have less physical protection compared to drivers.
Q2. ✅ What is the most vulnerable road user in the UK?
Statistically, motorcyclists and pedestrians are the most vulnerable road users due to their high risk of serious injury or death in accidents.
Q3. ✅ What does “vulnerable road users” mean?
It refers to road users with a higher risk of injury in traffic incidents due to limited physical protection. These include cyclists, motorbike users, and pedestrians.
Q4. ✅ Can I still claim if I was partly at fault?
Yes, under UK law, you may still receive partial compensation if liability is shared. A solicitor can assess the situation and advise on a fair outcome.
Q5. ✅ How can National Claims help with VRU accident claims?
National Claims connects you with specialist solicitors who are experienced in handling vulnerable road user claims. They support you through every step of the process.
How Much Compensation Can You Claim?
The amount of compensation depends on:
- The severity of your injuries
- Your recovery time
- The financial impact on your life
- Pain and suffering
- Loss of earnings or care needs
Average Payouts for VRU Injuries (2024 Estimates)
Injury Type | Estimated Compensation |
---|---|
Minor soft tissue injuries | £1,000 – £3,500 |
Broken limbs (arm, leg, etc.) | £6,000 – £20,000 |
Head injuries (minor to severe) | £2,500 – £205,000+ |
Psychological trauma | £4,000 – £50,000+ |
Serious spinal injuries | £70,000 – £150,000+ |
In addition to general damages (pain and suffering), you can claim special damages for:
- Lost earnings
- Medical expenses
- Travel costs
- Equipment replacement
National Claims can ensure your claim includes all losses, helping you get the maximum compensation possible.
Don’t Delay—Timing Is Everything
You typically have three years from the accident date to make a personal injury claim. But acting sooner increases your chances of success. CCTV footage may be lost, witnesses might forget details, and vital evidence can fade over time.
A solicitor from National Claims will help:
- Collect your medical and police reports
- Request CCTV or dashcam footage
- Build your claim and handle insurers
- Secure expert medical assessments
All on a No Win No Fee basis.
Final Thoughts: Proving Your VRU Claim
Whether you’re a cyclist hit by a van, a pedestrian injured at a zebra crossing, or a motorcyclist knocked off your bike, gathering the right evidence is critical.
To summarise, the best evidence for winning your claim includes:
- Photos and videos
- Witness statements
- Medical records
- Police reports
- Proof of financial losses
Being a vulnerable road user means you’re at greater risk, but it also means the law often offers you extra protection.
Start Your Claim with National Claims
At National Claims, we understand how stressful life becomes after a road accident. That’s why we connect you with trusted personal injury solicitors who specialise in helping vulnerable road users.
✅ Free consultation
✅ No Win No Fee options
✅ Expert legal support throughout your case
Get the compensation you deserve—starting today.
Contact National Claims today, and we will put you in touch with an expert solicitor who can guide you through the claims process.
📞 Call us now free 0800 029 3849 or 📩 Submit an online enquiry to speak to our team. Your safety and well-being matter, and we’re here to help.

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