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A Guide to What to Do After a Road Traffic Accident

Find out what to do after you've been involved in a road traffic accident

Getting involved in a road traffic accident can be a distressing experience, leaving you feeling shaken and uncertain about what to do next. In the United Kingdom, it is crucial to know the proper steps to take after such an incident. This comprehensive guide will provide you with a step-by-step approach to what to do after a road traffic accident in the UK.

Stay Calm and Assess the Situation

After a road traffic accident, it is essential to remain calm, no matter how overwhelming the situation may feel. Take a moment to gather yourself and assess the accident scene. Check if you or anyone else involved requires immediate medical attention.

Ensure Safety and Report the Accident

The safety of all parties involved should be your top priority. If the vehicles are obstructing traffic, try to move them to a safe location if it is possible and safe to do so. Turn on hazard lights and use warning triangles, if available, to alert other drivers.

Next, report the accident to the local authorities by calling 999 or 112. Provide accurate information about the incident, including the location, number of vehicles involved, and any injuries sustained. Remember to remain calm and provide clear details to the emergency operator.

Exchange Information

While waiting for the authorities to arrive, exchange information with the other party involved in the accident. This includes:

  • Full name and contact information
  • Insurance details (company and policy number)
  • Vehicle registration number
  • Make and model of the vehicles involved
  • If there were any witnesses, try to obtain their contact information as well. This information will be valuable during the insurance claim process.
Someone taking notes on their phone

Document the Accident Scene

It is crucial to gather evidence and document the accident scene. Use your mobile phone or a camera, if available, to take photographs of:

  • Damages to all vehicles involved
  • Skid marks or road conditions
  • Street signs or any relevant landmarks
  • These visual records can support your insurance claim and provide a clear representation of the accident.

Notify Your Insurance Company

Contact your insurance company as soon as possible to report the accident. Provide them with all the necessary details about the incident and any damages or injuries sustained. Promptly reporting the accident will enable your insurer to guide you through the claims process smoothly.

Seek Medical Attention

Even if you feel fine immediately after the accident, it is advisable to see a doctor and seek medical attention for a thorough examination. Some injuries may not manifest symptoms right away, and a medical professional can identify any underlying issues. Additionally, having a medical record will be beneficial for insurance claims and any legal proceedings that may arise.

Keep Detailed Records

Maintaining accurate records is essential throughout the aftermath of a road traffic accident. Keep a file with all relevant documents, including:

  • Accident report/reference number provided by the police
  • Medical reports and bills
  • Repair estimates and invoices for vehicle damages
  • Correspondence with your insurance company
  • Any other related expenses or receipts
  • Having organized records will help streamline the claims process and provide a clear overview of the financial impact caused by the accident.

Understand Your Legal Rights

If the accident resulted in significant injuries or property damage, it might be wise to consult with a legal professional specializing in road traffic accidents. They can assess your case, guide you through legal proceedings, and ensure that your rights are protected.

Take Care of Yourself

Dealing with the aftermath of a road traffic accident can be emotionally and physically draining. Remember to prioritize your well-being during this challenging time. Seek support from loved ones, consider counseling if needed, and focus on self-care to aid in your recovery process.

Making a Road Traffic Accident Claim

If you have been involved in a road traffic accident in the UK and believe that another party was at fault, you may be eligible to make a compensation claim. Here are the steps to consider when making a road traffic accident claim:

Gather Evidence

Collecting evidence to support your claim is crucial. This includes:

  • Accident scene photographs
  • Medical reports and records
  • Witness statements
  • Police report/reference number
  • Repair estimates and invoices
  • Any other relevant documentation
  • The more evidence you have, the stronger your claim will be.

Contact National Claims

Seeking the assistance of us at National Claims, where we have experience in road traffic accident claims. We will guide you through the claims process, assess the strength of your claim, and provide expert advice on how to proceed.

Provide Detailed Information

When consulting with National Claims, provide them with all the details regarding the accident and your injuries. Be honest and thorough in your account, as this will help them accurately assess your case.


Experiencing a road traffic accident is a distressing event, but knowing what steps to take after the incident can make a significant difference. By staying calm, prioritizing safety, seeking medical attention, and following the necessary legal procedures, you can protect your rights and navigate the aftermath of a road traffic accident more effectively. Remember, it is essential to consult with professionals such as doctors and solicitors to ensure that you receive the appropriate care and guidance during this challenging time.

Contact us today to start your claim and to find out more about what we do with road traffic accident claims.

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