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Work place accident

Accident at Work While on a Zero Hours Contract? Here’s What You Need to Know

If you’ve had an accident at work while on a zero hours contract, you may still be entitled to claim compensation.

Yes, if you have a zero hours contract, you can still claim for a work accident. This is true if your injury was caused by your employer’s negligence.

Working on a zero hours contract doesn’t mean you’re powerless regarding your safety at work. Accidents can happen in any workplace, like construction sites or care homes. If your employer did not take care of you, you might deserve compensation.

In this guide, we will explain your rights. We will also show you how to claim. Finally, we will discuss how much compensation you might get after a work accident on a zero hours contract.

What Is a Zero Hours Contract?

A zero hours contract is a type of work agreement where the employer does not guarantee any minimum hours. You are only paid for the hours you work, and shifts may vary week to week.

However, being on a zero hours contract doesn’t affect your right to work in a safe environment. Employers are legally required to protect all workers — whether full-time, part-time, agency, or zero hours.

According to the UK Government, the Health and Safety at Work Act 1974 says employers must keep workplaces safe. They must also reduce risks.

Your Rights After a Workplace Accident

You still have rights if you’ve had an accident at work while on a zero hours contract. These include:

  • The right to seek medical treatment
  • The right to report the incident (it should be recorded in the accident book)
  • The right to claim compensation if the accident was because of your employer’s negligence.

Many zero hours contract workers worry they can’t claim compensation, but that’s not true. If you were injured because your employer failed to keep you safe, you may have a strong case.

Common Accidents on Zero Hours Contracts

Since many zero hours contract jobs involve physical tasks, these accidents are common:

  • Slips, trips and falls
  • Manual handling injuries (e.g. lifting heavy items)
  • Faulty equipment accidents
  • Lack of training or supervision
  • Assaults or violence in the workplace
  • Exposure to harmful substances

Who’s Responsible for Your Injury?

Your employer has a legal duty of care to provide:

  • A safe working environment
  • Proper training and supervision
  • Suitable equipment and PPE
  • Risk assessments and health & safety policies

If they failed in any of these areas, they could be held liable for your injuries.

👉 Even if you are not a permanent employee, your safety must be protected in the same way.

How to Start Your Claim

The process is simpler than you might think. Here’s what to do:

1. Report the Accident

Make sure your accident is recorded in the company’s accident book.

2. Seek Medical Attention

Get treated by a GP or hospital. Medical records will support your claim.

3. Gather Evidence

Take photos, get witness names, and keep a record of lost earnings or out-of-pocket expenses.

4. Get Legal Advice

Speaking with a solicitor who specialises in workplace accidents is vital.

How Much Compensation Can You Claim?

Compensation depends on the severity of your injury, financial losses, and impact on your life. Here’s a general guide:

You may also claim for:

  • Lost income
  • Medical costs
  • Travel expenses
  • Ongoing care or therapy

Compensation is split into two parts:

  1. General damages – for pain, suffering, and loss of amenity
  2. Special damages – for financial losses


You can use the Judicial College Guidelines for a rough idea. However, a solicitor will give you the best estimate.

How Long Do You Have to Claim?

You have three years from the date of the accident (or from the date you became aware of your injury) to make a claim.

However, it’s always better to start sooner while the evidence is still fresh.

Work Accident Claims

No Win, No Fee – What Does It Mean?

Many solicitors, including those you’ll access through National Claims, offer no win, no fee agreements. This means:

  • You pay nothing upfront
  • If your claim is unsuccessful, you don’t pay a penny
  • If you win, your solicitor takes a small success fee (usually capped at 25%)

This removes the financial risk and allows you to focus on your recovery.

People Also Ask

Q1. Can I be fired for claiming compensation on a zero hours contract?

No. It is against the law for your employer to fire you or treat you unfairly for claiming compensation.

Q2. Do I need a contract to make a work accident claim?

No. A written contract is not necessary. If you were working for the employer and they owed you a duty of care, you can claim.

Q3. What if the accident was partly my fault?

You can still claim if the employer was partially responsible. This is known as contributory negligence, and compensation may be reduced accordingly.

Q4. Are zero hours contract workers covered by employment law?

Yes. While some rights are limited (like redundancy pay), you are still covered under health and safety and anti-discrimination laws.

Real Case Example

In 2023, a care worker on a zero hours contract suffered a fractured wrist after being asked to lift a patient without proper equipment. She was awarded £18,000 in compensation, with the support of an injury solicitor who proved lack of training and unsafe procedures.

Why Choose National Claims?

At National Claims, we understand how confusing the process can be — especially if you’re unsure about your rights. That’s why we connect you with trusted and experienced solicitors who specialise in workplace accident claims for zero hours workers.

✔ Free consultation

✔ No win, no fee option

✔ Support with every step of your claim

✔ Fast, friendly, and professional service

Let us take the stress off your shoulders.

Final Thoughts

Having an accident at work while on a zero hours contract doesn’t mean you have to suffer in silence. You have the right to claim compensation, especially if your employer failed to protect your safety.

Don’t let fear or confusion hold you back. Whether you’ve suffered a minor injury or something more serious, National Claims can help you find the right legal support.

✅ Get in touch today to start your zero hours work accident claim.

Contact National Claims today, and we will put you in touch with an expert solicitor who can guide you through the claims process.📞 Call us now free 0800 029 3849 or 📩 Submit an online enquiry to speak to our team. Your safety and well-being matter, and we’re here to help.

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