If you’re living in a council or housing association property that’s unsafe, unhealthy, or simply not fit for habitation, you have legal rights—and potential compensation waiting. From mould and damp to structural issues and heating failures, disrepair in social housing is a serious matter. This guide will walk you through your rights, the legal process, and how to claim compensation, with support from National Claims to connect you with experienced solicitors.
🏚️ What Is Housing Disrepair?
Housing disrepair refers to situations where rented properties—especially council or housing association homes—are in poor condition due to a landlord’s failure to carry out necessary repairs. Common issues include:
- Damp and mould
- Leaking roofs or pipes
- Broken heating or hot water systems
- Unsafe electrics
- Structural problems (e.g., cracked walls, subsidence)
- Infestations (e.g., rats, cockroaches)
These problems can severely impact your health, safety, and quality of life.
⚖️ Your Legal Rights as a Tenant
Under the Homes (Fitness for Human Habitation) Act 2018, landlords must ensure their properties are safe, healthy, and free from serious hazards. This law applies to both social and private tenants in England and Wales. If your home is deemed unfit, you can take legal action to compel your landlord to make repairs and potentially claim compensation .
Additionally, the Social Housing (Regulation) Act 2023 introduced “Awaab’s Law,” mandating social landlords to address serious hazards like damp and mould within strict timeframes
📝 Steps to Take If Your Home Is in Disrepair
- Report the Issue: Notify your landlord in writing, detailing the problems and requesting prompt repairs.
- Document Everything: Take photos, keep records of communications, and note any health issues or damages caused by the disrepair.
- Follow Up: If your landlord doesn’t act within a reasonable time, escalate the matter.
- Seek External Help:
- Housing Ombudsman: For social housing tenants, the Housing Ombudsman can investigate complaints and order landlords to make repairs and pay compensation.
- Local Council: Environmental Health departments can inspect your home and take enforcement action against landlords.
💷 How Much Compensation Can You Claim?
Compensation for housing disrepair varies based on several factors:
- Severity and Duration: The extent of the disrepair and how long you’ve endured it.
- Impact on Health and Well-being: Any physical or mental health issues caused by the disrepair.
- Financial Losses: Costs incurred, such as damaged belongings or increased heating bills.
Typically, compensation is calculated as a percentage of your rent for the period affected:
- Minor Disrepair: 25% of rent
- Moderate Disrepair: 50% of rent
- Severe Disrepair: Up to 100% of rent
For instance, if you paid £500 monthly rent and lived with severe disrepair for six months, you could claim up to £3,000 .
👩⚖️ Real-Life Case Study
In a notable case, a family in South London endured eight years in a mould-infested home. The Housing Ombudsman found the council failed to address the issue adequately, leading to health problems for the children. The family was awarded £20,000 in compensation.
🛠️ How National Claims Can Assist You
Navigating the legal process can be daunting, but you don’t have to do it alone. National Claims can connect you with experienced solicitors who specialise in housing disrepair cases. They’ll guide you through the claims process, ensuring you receive the compensation and living conditions you deserve.
❓ People Also Ask
Q: Can I claim compensation if my neighbour’s property is in disrepair affecting mine?
A: Yes, if the disrepair in your neighbour’s property causes damage or issues in your home, you may have grounds for a claim.
Q: What if my landlord refuses to make repairs?
A: You can escalate the issue to the Housing Ombudsman or your local council’s Environmental Health department. Legal action may also be an option.
Q: Is there a time limit to make a housing disrepair claim?
A: Generally, you have up to six years to make a claim from the date the disrepair occurred. For personal injury claims related to disrepair, the limit is three years.
📞 Take Action Today
Living in a property in disrepair isn’t just inconvenient—it’s a violation of your rights. Don’t suffer in silence. Contact National Claims today to be connected with expert solicitors who can help you claim the compensation you deserve and ensure your home is safe and habitable.
Contact National Claims today, and we will put you in touch with an expert solicitor who can guide you through the claims process.📞 Call us now free 0800 029 3849 or 📩 Submit an online enquiry to speak to our team. Your safety and well-being matter, and we’re here to help.
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