Yes, you can claim compensation of up to £10,000 or more if your council or housing association landlord fails to repair your property, causing inconvenience, health problems, or damage to your belongings. With the right legal help, you can hold them accountable.
Living in Disrepair? You Don’t Have to Suffer in Silence
Are you constantly reporting problems to your local council or housing association — but nothing ever gets done? Whether you’re battling damp, mould, faulty heating, or leaks, housing disrepair can affect your health, safety, and quality of life. The good news? You have the right to claim compensation, and you don’t need to wait for the council to act.
National Claims can connect you with experienced solicitors who specialise in housing disrepair claims. They’ll guide you through the entire process and help you claim what you deserve — potentially up to £10,000 or more.
What Qualifies as Housing Disrepair?
Housing disrepair refers to any damage or faults in your rented home that your landlord is legally responsible for fixing. Under the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018, all landlords — including councils and housing associations — must ensure your property is safe, habitable, and free from health hazards.
Common examples of disrepair include:
- Mould and damp affecting walls and ceilings
- Broken or leaking pipes
- Faulty electrics or no heating
- Pest infestations because of structural issues
- Roof leaks or unsafe flooring
- Broken windows or doors that won’t lock
If you’ve reported these problems and your landlord hasn’t acted within a reasonable time, you could be entitled to compensation.
How Much Compensation Can You Claim?
The amount you can claim depends on the severity of the disrepair, the impact on your daily life, and any damage to personal belongings or health.
Here’s a rough guide to what you could receive:
You can also claim for:
- Personal injury (e.g., respiratory issues from mould)
- Damage to belongings (furniture, clothing, electronics)
- Increased heating or energy bills
Each case is different. That’s why working with a solicitor is essential — they’ll assess your case and fight for the maximum compensation you deserve.
What If the Council Ignores You?
If you’ve submitted repair requests and your local authority or housing association hasn’t responded or acted, you don’t have to keep waiting. Councils have legal responsibilities under Section 11 of the Landlord and Tenant Act 1985. If they fail to meet these duties, legal action can be taken against them.
A recent article by The Guardian highlights how tenants are winning court cases and receiving compensation for living in poor housing conditions — even after being ignored for months or years. The law is on your side.
What You Can Claim For (In Detail)
Here are some areas where tenants frequently claim compensation:
1. Health Problems
Mould, damp, and cold can trigger asthma, respiratory infections, and skin issues — especially in children and vulnerable adults.
2. Damaged Belongings
Water leaks, damp, or infestations can ruin clothes, bedding, furniture, and electronics. You can claim back the cost of replacements.
3. Emotional Stress
Living in unsafe or unpleasant conditions can cause anxiety, depression, and sleep disturbances. Emotional distress is a valid part of a housing disrepair claim.
4. Financial Loss
If you’ve had to spend extra on heating, alternative accommodation, or repairs, you may be reimbursed.
How the Claims Process Works
At National Claims, we make the process simple and stress-free. Here’s how it works:
Step 1: Get in Touch
Fill out a short form or call to speak with a housing disrepair expert.
Step 2: Free Case Assessment
We’ll evaluate your claim — no obligation, no cost.
Step 3: Connect with a Solicitor
We’ll put you in touch with an experienced solicitor who will handle everything.
Step 4: Gather Evidence
Take photos of the disrepair, keep copies of all communication with your landlord, and record any financial losses.
Step 5: Claim Submitted
Your solicitor will submit a formal claim and handle negotiations or court proceedings if needed.
Best of all — you don’t pay anything upfront. Most housing disrepair solicitors work on a No Win, No Fee basis.
Why Choose National Claims?
✅ We only work with trusted solicitors who specialise in housing disrepair
✅ We’ll guide you every step of the way
✅ You could claim up to £10,000 or more
✅ We work on a No Win, No Fee basis
✅ Fast, friendly, and professional support
Your home should be your safe space. If it’s not — we’ll help you fight for your rights.
People Also Ask
❓ What if I caused the damage myself?
You can’t claim for disrepair you caused through negligence or misuse. However, if the damage resulted from normal wear and tear or faulty structure, you have a valid claim.
❓ How long does a housing disrepair claim take?
Most claims take 3 to 9 months, depending on complexity and landlord cooperation.
❓ Can I be evicted for making a claim?
Retaliatory eviction is illegal under UK law. Landlords can’t evict you simply because you exercise your legal rights.
❓ Do I need to go to court?
Many cases settle before court. Your solicitor will handle the entire process and aim for an early resolution.
Final Thoughts: Don’t Wait for Repairs – Act Now
If your landlord keeps ignoring serious problems in your home, it’s time to stand up for your rights. Housing disrepair isn’t just inconvenient — it’s unlawful. Claiming compensation could make your landlord act faster and ensure you’re no longer living in unsafe conditions.
Contact National Claims today, and we will put you in touch with an expert solicitor who can guide you through the claims process.
📞 Call us now free 0800 029 3849 or 📩 Submit an online enquiry to speak to our team. Your safety and well-being matter, and we’re here to help.
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