Manchester boasts a diverse array of housing associations committed to providing quality, affordable housing. However, tenant experiences can vary significantly across these organisations. This article offers an overview of several prominent housing associations in Manchester, highlighting their performance and tenant satisfaction.
10. Southway Housing Trust
Southway Housing Trust has faced challenges regarding maladministration. The Housing Ombudsman’s Annual Complaints Review for 2022-23 reported a maladministration rate of 60% for Southway, indicating that a significant portion of complaints were upheld against them.
9. The Guinness Partnership
The Guinness Partnership also exhibited a notable maladministration rate of 52% in the same review period. This suggests that over half of the complaints investigated were resolved in favour of the tenants, pointing to areas needing improvement within the organisation.
8. Irwell Valley Housing Association
Irwell Valley Housing Association serves over 20,000 residents across Greater Manchester. While specific maladministration rates were not highlighted in the Housing Ombudsman’s report, the association maintains a G1 governance rating, the highest possible, indicating strong governance practices.
7. Great Places Housing Group
Great Places Housing Group has maintained stable financial health, as evidenced by Moody’s A3 issuer and long-term debt ratings with a stable outlook as of April 2024. This financial stability is crucial for ongoing maintenance and development projects, directly impacting tenant satisfaction.
6. Clarion Housing
Clarion Housing has faced criticism due to significant repair delays. In August 2024, the Housing Ombudsman fined Clarion after a four-year failure to repair a child’s bedroom window, which led to severe mould and health issues for the family involved. This case underscores the importance of timely maintenance responses to ensure tenant well-being.
5. Onward Homes
Onward Homes is part of the Manchester Housing Register, collaborating with the city council and other local not-for-profit landlords to provide affordable housing options. While specific performance metrics are not detailed here, their inclusion in this partnership reflects a commitment to addressing Manchester’s housing needs.
4. One Manchester
One Manchester is another key player in the city’s housing landscape, participating in the joint rehousing system to streamline applications for prospective tenants. Their collaborative approach aims to reduce waiting times and improve access to affordable housing.
3. Mosscare St. Vincent’s
Mosscare St. Vincent’s is actively involved in providing social housing through the Manchester Housing Register. Their efforts contribute to the collective goal of meeting the high demand for affordable housing in the region.
2. Jigsaw Homes North
Formerly known as Adactus Housing, Jigsaw Homes North is part of the collaborative Manchester Housing Register, working alongside other associations to offer a unified application process for social housing.
1. Wythenshawe Community Housing Group
Incorporating Parkway Green and Willow Park, Wythenshawe Community Housing Group is a significant provider within the Manchester Housing Register, aiming to deliver quality housing solutions to meet diverse community needs.
Understanding Compensation Claims
Tenants experiencing unresolved issues such as disrepair or negligence may be entitled to compensation. The Housing Ombudsman outlines circumstances where compensation is warranted, including missed appointments, loss of a room, or complete/partial loss of amenities like heating and hot water.
How Much Compensation Can You Claim?
Compensation amounts vary based on factors such as the severity and duration of the issue, and its impact on the tenant’s quality of life. While specific figures are case-dependent, tenants have the right to seek redress for sustained inconveniences or health impacts resulting from landlord negligence.
Seeking Legal Assistance
Navigating compensation claims can be complex. National Claims can connect you with experienced solicitors who specialise in housing disrepair cases. These professionals can guide you through the process, ensuring your claim is handled effectively and efficiently.
Conclusion
While many housing associations in Manchester strive to provide quality services, tenant experiences can differ. It’s crucial for residents to be aware of their rights and the performance records of their housing providers. Should issues arise, understanding the avenues for compensation and seeking appropriate legal counsel can help in resolving disputes and improving living conditions.
Disclaimer: The rankings provided in this article are based on publicly available information and are intended for informational purposes only. They reflect general feedback and may not apply to every individual’s experience. We recommend conducting thorough research and contacting relevant housing associations directly for the most up-to-date and personalised information.
If you’re currently facing housing issues from one of the housing associations above or have experienced related personal injury incidents due to substandard conditions, remember that professional advice is only a phone call away. National Claims will help you put in touch with experienced solicitors where they will help you with your injury claim. Taking action early can make a significant difference in resolving your housing or injury concerns.
Contact National Claims today, and we will put you in touch with an expert solicitor who can guide you through the claims process.📞 Call us now free 0800 029 3849 or 📩 Submit an online enquiry to speak to our team. Your safety and well-being matter, and we’re here to help.
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