Have you ever financed a Mercedes-Benz through a Personal Contract Purchase (PCP) deal? If so, you might be entitled to compensation due to mis-sold car finance agreements. Across the UK, millions of drivers are discovering they were overcharged or misled about their finance deals, and Mercedes-Benz customers are no exception. Fortunately, claiming what’s rightfully yours is easier than you think. In this article, we’ll break down everything you need to know about Mercedes-Benz PCP finance claims, how much compensation you could receive, and how National Claims can help you get started.
What’s Happening with Mercedes-Benz PCP Finance Claims?
Over the past few years, a massive scandal has rocked the car finance industry. It turns out that many lenders and dealerships, including those tied to Mercedes-Benz Financial Services, used shady practices like hidden commissions and inflated interest rates. These tricks often left customers paying far more than they should have. The Financial Conduct Authority (FCA), the UK’s financial watchdog, stepped in to investigate, and the results have been eye-opening.
Back in 2021, the FCA banned Discretionary Commission Arrangements (DCAs), a system where dealers could secretly bump up your interest rate to earn bigger commissions. However, if you signed a PCP deal before this ban—say, between April 2007 and January 28, 2021—you might have been affected. Now, the FCA is considering a widespread compensation scheme, meaning you could get money back without even lifting a finger. But why wait? You can act now and secure your claim with expert help.
Why Should Mercedes-Benz Customers Care?
Mercedes-Benz is a premium brand, and its finance deals often come with a hefty price tag. If you financed your sleek C-Class, luxurious E-Class, or sporty AMG through PCP, there’s a chance you were overcharged. Hidden commissions and unclear terms could have quietly added hundreds or even thousands of pounds to your agreement. The good news? You don’t have to accept it. By making a claim, you can fight back and reclaim what’s yours.
Moreover, this isn’t just about Mercedes-Benz. The issue spans the entire car finance industry, with big names like BMW, Audi, and Volkswagen also under scrutiny. However, if you’re a Mercedes driver, this is your moment to check your eligibility and take action.
How Do You Know If You Were Mis-Sold PCP Finance?
Not sure if your Mercedes-Benz PCP deal qualifies? Here are some red flags to look out for:
- Hidden Commissions: Were you told about any commissions the dealer earned from your finance deal? If not, that’s a problem.
- Unclear Terms: Did the salesperson rush through the details or leave out key info about interest rates?
- High Interest Rates: Does your interest rate seem unusually steep compared to what you expected?
- Pressure to Sign: Were you pushed into signing the deal without fully understanding it?
If any of these sound familiar, you might have a case. The FCA’s investigation found that millions of drivers were mis-sold finance agreements, and a landmark Court of Appeal ruling in 2024 confirmed that secret commissions are unlawful. This opened the door for compensation claims, and Mercedes-Benz customers are right in the mix.
How Much Compensation Can You Claim?
So, how much could you get back? It depends on your specific deal, but estimates suggest significant payouts. For a typical £10,000 PCP deal over four years, you might have overpaid by around £1,100 due to hidden commissions, according to the FCA. However, for pricier Mercedes models, the figure could climb higher—potentially £2,000 or more.
Here’s a quick breakdown:
- Smaller Claims: £500–£1,000 for lower-value deals.
- Average Claims: £1,100–£2,000 for mid-range Mercedes models.
- Larger Claims: £2,000+ for high-end vehicles like an S-Class or GLE.
These are just ballpark figures. Your exact compensation will depend on factors like the loan amount, interest rate, and how long you’ve been paying. National Claims can help you figure out the details and maximise your payout.
How to Start Your Mercedes-Benz PCP Claim
Ready to take action? Here’s a simple step-by-step guide:
- Check Your Eligibility: Dig out your PCP agreement and see if it was signed between April 2007 and January 28, 2021. Not sure? National Claims can help you confirm.
- Gather Evidence: Find any paperwork, emails, or receipts related to your Mercedes finance deal.
- Contact National Claims: Reach out to their team, and they’ll pair you with a solicitor to review your case.
- Sit Back and Relax: Your solicitor will handle the heavy lifting, keeping you updated along the way.
The FCA has paused some claims while they finalise their compensation scheme, but submitting your claim now ensures you’re in the queue. Plus, with the Supreme Court set to rule on this issue in April 2025, acting early could be key.
What’s Next for Car Finance Compensation?
The car finance saga is far from over. The Supreme Court’s upcoming decision could shake things up even more, potentially forcing lenders to pay out billions. According to the BBC (March 29, 2025), millions of motorists could be in line for payouts, with some calling it “the new PPI scandal.” Meanwhile, Gov.uk confirms the FCA’s ongoing work to ensure fair compensation for affected drivers.
For now, the best move is to get your claim in early. Even if the FCA rolls out an automatic redress scheme, having your case logged with National Claims keeps you ahead of the game.
Mis-sold Vehicle Finance Claims Checker
Our mis-sold car finance claims calculator below estimates the level of compensation you may be able to reclaim for a mis-sold car finance agreement.
Add the value of your vehicle, the length of your agreement, and the interest rate you paid to the calculator below. Then, compare this against a rate that you may have been offered if you weren’t mis-sold.
Disclaimer : The Mis-sold Vehicle Finance Claims calculation is illustrative, and under no circumstances should it be used or relied upon in the pursuit of a claim. If you need more help and clear understanding Contact National Claims.
Frequency Asked Questions
1. What is a Mercedes-Benz PCP finance claim?
A PCP finance claim is a request for compensation if you were mis-sold a Personal Contract Purchase deal, often due to hidden commissions or unfair terms.
2. Who can claim compensation?
Anyone who financed a Mercedes-Benz (or other vehicle) via PCP between April 2007 and January 28, 2021, for personal use might be eligible.
3. How much compensation could I get?
Payouts vary, but you could claim £500–£2,000+, depending on your deal’s value and overcharges.
4. Do I need a solicitor to claim?
No, but using one—like those from National Claims—makes the process smoother and boosts your chances of success.
5. How long does it take to get compensation?
It depends on the FCA’s timeline and your case, but starting now with National Claims speeds things up.
How National Claims Can Help
Navigating a compensation claim might sound daunting, but you don’t have to do it alone. National Claims is here to connect you with experienced solicitors who specialise in mis-sold car finance cases. They’ll handle everything—from checking your eligibility to gathering evidence and submitting your claim. Best of all, their experts work on a no-win, no-fee basis, so there’s no risk to you.
Why choose National Claims? They’ve got a proven track record of helping drivers like you secure the compensation they deserve. Whether you’re dealing with Mercedes-Benz Financial Services or another lender, their solicitors know the ins and outs of the process. Ready to get started? Contact National Claims today and let them fight for your payout.
Final Thoughts
If you’ve financed a Mercedes-Benz through PCP, you could be sitting on a goldmine of compensation. Hidden commissions and dodgy deals have left countless drivers out of pocket, but now’s your chance to fight back. With National Claims by your side, you’ll have expert solicitors working to get you the payout you deserve. Don’t wait—check your eligibility today and take the first step towards reclaiming your money!
Contact National Claims today, and we will put you in touch with an expert solicitor who can guide you through the claims process.📞 Call us now free 0800 029 3849 or 📩 Submit an online enquiry to speak to our team. Your safety and well-being matter, and we’re here to help.

We’re proud of our excellent customer reviews
We thrive on delivering exceptional service and ensuring our clients’ satisfaction. Don’t just take our word for it. Check out some of our independent reviews to see what our clients have to say.
Excellent


This firm is excellent, they sorted out my car pay out and injury claim very fast, they always communicate with you all the time.

My accident case was dealt with confidence and with great result of the outcome, especially James kept me informed all the time.

I was very impressed at the way my inquiry was treated. I was listened to attentively and everything I needed to know was explained to me.
