Yes, passengers injured in taxi or Uber accidents in the UK can claim compensation. Whether your driver or another vehicle was at fault, you have the legal right to seek damages for injuries, lost income, and medical costs. National Claims can connect you with experienced solicitors to help you through your claim.
Introduction
If you’ve been involved in a taxi accident or Uber crash as a passenger, you’re probably wondering what happens next. Can you claim compensation? Who’s responsible? What if multiple vehicles were involved?
The good news is: passengers are rarely held responsible for accidents. This makes it much easier to pursue a personal injury claim and recover any losses you’ve suffered — whether it’s from physical injury, lost earnings, or emotional distress.
In this guide, we’ll explain your rights, how the claims process works, and how National Claims can help you start your passenger compensation claim today.
Can You Claim If You’re a Passenger in a Taxi or Uber Accident?
Yes — as a passenger, you have a strong legal right to claim compensation following a road traffic accident, whether you were in a:
- Black cab
- Minicab
- Uber or ride share vehicle
- Private hire vehicle
You can make a claim against the at-fault driver’s insurance, whether it was:
- The taxi/Uber driver you were riding with
- Another motorist involved in the collision
In the UK, all licensed taxi and Uber drivers must carry valid motor insurance that covers passenger injuries. You are legally protected under the Road Traffic Act 1988, which requires every driver to be insured against third-party liabilities — including passengers.
Who Is Liable in a Taxi or Uber Accident?
Liability depends on the circumstances of the crash. Here are three common scenarios:
- Taxi/Uber Driver at Fault:
If the driver of your vehicle caused the crash (e.g. speeding, jumping a red light), you can claim against their insurance. - Another Driver at Fault:
If another car hit your Uber or taxi, you can claim against that driver’s insurance. - Both Drivers at Fault:
In shared liability cases, claims may be split proportionally between both drivers’ insurers.
No matter who was responsible, as a passenger, you’re entitled to claim. Liability is something that solicitors and insurers will investigate — it does not affect your right to start a claim.
Common Injuries in Taxi and Uber Passenger Claims
Even low-speed collisions can cause painful injuries, especially to unprepared passengers. Common injuries include:
- Whiplash
- Back and neck injuries
- Concussion or head trauma
- Fractures or broken bones
- Soft tissue injuries
- Psychological stress and anxiety
These can affect your daily life and prevent you from working or enjoying normal activities. A compensation claim helps you recover physically, emotionally, and financially.
What Can You Claim For?
When you claim compensation as a passenger, your payout can cover both general and special damages, such as:
✅ General Damages:
- Pain and suffering
- Psychological distress
- Loss of enjoyment of life
✅ Special Damages:
- Medical treatment (physiotherapy, surgery)
- Lost earnings from time off work
- Travel costs for medical appointments
- Damage to personal items (e.g. glasses, phones)
How Much Compensation Can You Claim?
Your compensation depends on:
- The severity of your injury
- Recovery time
- Financial losses
- Whether long-term care is needed
Here’s a general guide:
| Injury Type | Estimated Compensation Range |
|---|---|
| Mild whiplash | £1,000 – £4,000 |
| Moderate back injury | £5,000 – £15,000 |
| Serious fractures | £10,000 – £25,000 |
| Psychological trauma (PTSD) | £3,000 – £15,000+ |
| Severe injuries | £25,000 – £100,000+ |
These figures are based on Judicial College Guidelines used by UK courts and solicitors.
How Long Do You Have to Claim?
In the UK, you generally have three years from the date of the accident to start your claim. For children, the time limit begins when they turn 18. For people with limited mental capacity, there’s no time limit until capacity is regained.
What Should You Do After a Taxi or Uber Accident?
1. Seek Medical Attention
Always get checked — even if your injuries seem minor.
2. Report the Incident
Report the accident to Uber via the app or contact the taxi company directly.
3. Collect Evidence
Take photos, gather names of drivers, vehicle details, and witness contacts.
4. Keep Records
Track all medical appointments, expenses, and time off work.
5. Speak to National Claims
Our team will connect you with experienced solicitors who can handle everything — from evidence gathering to negotiating with insurers.
People Also Ask
Q1. Can I claim if the Uber driver was at fault?
Yes. If your Uber driver caused the accident, their insurance will cover your injuries.
Q2.Will claiming affect the driver personally?
No. Claims are made against their insurer, not the driver directly.
Q3. Can I claim if I wasn’t wearing a seatbelt?
Yes — but your compensation may be reduced due to contributory negligence.
Q4. Do Uber drivers have proper insurance?
Yes. UK law requires Uber and all private hire drivers to carry appropriate hire and reward insurance that covers passengers.
Why Use National Claims?
At National Claims, we specialise in road traffic accident claims, including Uber and taxi passenger claims. When you choose us, you’ll get:
- 📞 A free, no-obligation consultation
- ⚖️ Access to no win, no fee solicitors
- 🛠 Full support in gathering evidence
- 💰 Help in claiming both injury and financial losses
- 👥 Regular updates and expert guidance
Whether you’re suffering from whiplash, psychological stress, or serious injury, we’re here to ensure you get the compensation you’re entitled to.
Final Thoughts
If you’ve been injured as a passenger in a taxi or Uber, you have clear legal rights to claim compensation. Whether the fault lies with your driver or someone else, you shouldn’t have to suffer financially or physically without support.
Contact National Claims today, and we will put you in touch with an expert solicitor who can guide you through the claims process.📞 Call us now free 0800 029 3849 or 📩 Submit an online enquiry to speak to our team. Your safety and well-being matter, and we’re here to help.
👉 Contact National Claims today to speak to our friendly team and start your claim with confidence.
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Excellent
This firm is excellent, they sorted out my car pay out and injury claim very fast, they always communicate with you all the time.
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