Private Rented Property (UK): How to Get Repairs Done

Private UK Rented Repairs? Get it Fixed!

Picture this: You’re finally settled into your rented home, feeling content. But that satisfaction soon fades when things start to go wrong. Maybe there’s a persistent draft, strange spots on the walls, or a leaking tap that never stops. That’s private rented property disrepair, and the bad news is, you’re not alone. Many renters struggle with landlords slow to respond or downright ignoring their requests for repairs.

Don’t despair; you have rights! This article will break down the whole saga of private rented property disrepair, offering clear action steps on how to get your living space back to the standard it should be. We will also highlight how you can start a Housing Disrepair Claim.

Understanding ‘Disrepair’ – What Counts and What Doesn’t

Not every squeak and creak in a rental home counts as disrepair. So what does qualify? Here’s the basic checklist:

Damage and Defects: 

Issues with the structure of the building itself—roofs, walls, windows, and more. This includes things like leaky roofs, crumbling plasterwork, or rotting window frames.

Mould and Damp: 

It’s more than just an eyesore; these signify problems with moisture and potentially impact health.

Heating and Hot Water Woes: 

If your home is consistently cold or you’re stuck with icy showers, that’s a red flag.

Faulty Plumbing: 

Dripping taps are annoying, but major leaks or broken toilets are unacceptable.

Unsafe Electrics: 

Flickering lights, buzzing outlets, or the smell of burning? Don’t take chances!

Remember, you’re not expected to put up with shoddy DIY jobs left by previous tenants or damage caused by usual wear and tear. Your landlord has responsibilities.

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Your Landlord’s Repair Duties: The Legal Nitty-Gritty

The law is firmly on your side as a tenant. Under the Landlord and Tenant Act of 1985, your landlord must keep your home in good repair. This covers issues affecting the structure and exterior of the property, essential installations (heating, water, etc.), and, importantly, keeping your place fit for human habitation.

Tackling Private Rental Disrepair: Your Step-by-Step Guide

Ready to tackle private rented property disrepair? Here’s your step-by-step battle plan:

  1. Document Everything: Your case is stronger with proof. Take photos or videos of problem areas and note dates/times when issues get worse. Keep a log of any relevant conversations you have, too.
  2. Notify Your Landlord (Formally): Don’t rely on casual chats. Put your repair request in writing (letter or email), describe problems clearly, reference your contract, and set a reasonable deadline for action. Keep a copy!
  3. Reporting to the Council: If your landlord ignores you or delays unreasonably, it’s time for backup. Your local council’s environmental health department can assess your home and may compel your landlord to act.
  4. Withholding Rent (Caution!): This is a tricky option. Seek legal advice first, as withholding rent improperly can have consequences.
  5. Taking Them to Court: The last resort, but sometimes necessary. Courts can order your landlord to do repairs and potentially award you compensation.

The Importance of Your Tenancy Agreement

Your tenancy agreement is your contract with the landlord – and a vital tool. Make sure you understand it! It may outline specific timescales for reporting and completing repairs, and sometimes who is responsible for minor fixes.

Tips for a Smoother Ride

Navigating private rented property disrepair is stressful, so use these tips to prevent issues where possible:

1. Choose Carefully:

 Do your homework when renting. If possible, ask current tenants about the landlord’s responsiveness before you sign.

2. Initial Inspection: 

Thoroughly document the property’s condition before moving in. Take photos to protect yourself against unfair damage claims later.

3. Good Communication: 

Be proactive and respectful when reporting issues to your landlord. Sometimes a friendly approach gets faster results.

4. Get Advice: 

Consider organizations like Shelter or Citizens Advice for free and impartial guidance

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Making a Private Rented Property Disrepair Claim with National Claims

At National Claims, we understand that private rented property disrepair can have a serious impact on your quality of life and even your health. If you’re facing issues like persistent damp, unsafe electrics, or structural problems, and your landlord has been unresponsive, we’re here to help you secure the compensation you might be entitled to.

Free Consultation

Let’s start with a free consultation to discuss your experience. We’ll listen to the details of your case, assess the full extent of the disrepair, and the potential impact on your life. This helps us give you initial advice on whether you have a strong claim against your landlord.

No Win, No Fee*

National Claims believes that access to justice shouldn’t be limited by financial worry. For this reason, we may be able to work on a “No Win, No Fee” basis. You won’t pay any upfront legal fees, and our fees are dependent on whether your claim is successful. This lets you pursue your rights without undue financial stress.


Dealing with private rented property disrepair can be a frustrating experience. But remember, you are not powerless. Understanding your rights and taking action gives you leverage to reclaim the comfortable, safe living space you deserve. Don’t be afraid to speak up and use the resources available to help you win this fight!

Contact us today to speak to one of our claims specialists who will be able to help you get started on your claim.

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