Living in a home plagued by damp and mould is a nightmare no one should endure. For many tenants in Rotherham, this has been a harsh reality. However, Rotherham Council is stepping up to tackle this growing issue in its social housing stock. If you’re a tenant dealing with these problems, you might be entitled to compensation. In this blog, we’ll break down what’s happening, how you can claim, and what you need to know to get started. Plus, we’ll explore how National Claims can connect you with experienced solicitors to guide you through the process.
The Damp and Mould Crisis in Rotherham
Damp and mould aren’t just unsightly—they’re a serious health hazard. Breathing in mould spores can lead to respiratory issues, allergies, and even worsen conditions like asthma. In Rotherham, tenants have been vocal about these problems. According to a BBC News report from December 2024, Rotherham Metropolitan Borough Council received over 100 complaints about damp and mould in social housing between October 2023 and October 2024. That’s a lot of unhappy households!
In response, the council has taken action. They spent over £1.4 million last year fixing damp, mould, and general disrepair in their properties. Moreover, they’ve pledged a further £2.5 million for 2025/26 to install damp-proofing and ventilation systems. James Clark, the council’s Assistant Director for Housing, told BBC News, “We have a proactive, zero-tolerance approach regarding damp and mould.” This shows they’re serious about improving living conditions.
But what if you’re still waiting for repairs? Or worse, what if the damp has already affected your health or damaged your belongings? That’s where compensation claims come in.
Your Rights as a Tenant
As a council tenant, you’re protected by law. The Homes (Fitness for Human Habitation) Act 2019 ensures your home must be safe and liveable. Additionally, Awaab’s Law—named after a tragic case where a toddler died due to mould exposure—came into force in July 2023. It forces social landlords to fix hazards like damp and mould within strict timeframes.
If your landlord (in this case, Rotherham Council) fails to act, you have the right to claim compensation. This could cover health problems, damaged property, or the stress of living in poor conditions. The good news? National Claims can help you get in touch with experienced solicitors who specialise in housing disrepair claims. They’ll fight your corner and ensure you get what you’re owed.
How to Start a Compensation Claim
So, how do you go about claiming? It’s simpler than you might think. Here’s a step-by-step guide:
- Report the Problem: First, tell Rotherham Council about the damp or mould. Do this in writing—email or letter—and keep a copy. Give them a reasonable time (usually 14-21 days) to respond or fix it.
- Gather Evidence: Take photos of the damp and mould. Note any health issues (like coughing or allergies) and keep receipts for damaged items, like furniture or clothes.
- Contact the Council Again: If nothing happens, follow up. Be persistent but polite.
- Get Legal Help: If the council still doesn’t act, it’s time to escalate. National Claims will connect you with expert solicitors who can assess your case and file a claim on your behalf.
- File Your Claim: Your solicitor will handle the paperwork and negotiations. Many offer a “no win, no fee” service, so you won’t pay unless you win.
The process might sound daunting, but with the right support, it’s straightforward. National Claims makes it even easier by linking you with professionals who know the ropes.
How Much Compensation Can You Claim?
Now, the big question: how much could you get? Compensation varies depending on your situation. Here are some factors that affect the amount:
- Severity of the Problem: A small patch of mould might fetch less than a home overrun with damp.
- Health Impact: If you’ve suffered illnesses like asthma or infections, you could claim more. A medical report from your GP strengthens your case.
- Property Damage: Ruined carpets, furniture, or clothes? You can claim for replacements.
- Length of Time: The longer you’ve lived with the issue, the higher the payout might be.
- Emotional Distress: Stress and anxiety from poor living conditions can also be compensated.
Amounts typically range from a few hundred pounds to several thousand. For example, a family in Westminster received £6,000 after years of damp issues, as reported by The Standard in December 2024. In Rotherham, payouts will depend on your specific case, but solicitors from National Claims can give you a clearer estimate once they review your evidence.
Why Choose National Claims?
Filing a claim can feel overwhelming, especially if you’re already stressed about your living situation. That’s where National Claims shines. They’ll put you in touch with experienced solicitors who specialise in housing disrepair. These experts understand the law, know how to deal with councils, and will fight for the maximum compensation you deserve. Best of all, they’ll guide you every step of the way, making the process as smooth as possible.
Rotherham Council’s Efforts: A Step Forward
To be fair, Rotherham Council isn’t sitting idle. Their £1.4 million spend last year included £412,021 on damp fixes and £972,426 on mould removal, according to BBC in January 2025. They’re also planning to improve ventilation and thermal efficiency in homes. This is promising, but it doesn’t help tenants who’ve already suffered. For them, compensation is the next logical step.
The council’s “zero-tolerance” stance is a positive move, but it’s not perfect yet. Some tenants, like Andrew Jones from The Lanes estate, told BBC News in February 2025 that their flats still have mould, damp, and even vermin. His six-month-old daughter has been unsettled, and he’s been hospitalised with breathing issues. Stories like these highlight why claims are so important—they hold landlords accountable.
Frequently Asked Questions: Your Questions Answered
1. Can I claim if the council has already fixed the damp?
Yes, if you suffered health issues or damage before the fix, you can still claim for that period.
2. How long does a claim take?
It varies—some settle in weeks, others take months. Your solicitor will give you a timeline.
3. What if I’m scared of retaliation?
It’s illegal for your landlord to evict you for making a claim. The law protects you.
4. Do I need a solicitor?
You can try complaining to the Housing Ombudsman yourself, but a solicitor boosts your chances of winning compensation.
5. How much does it cost to hire a solicitor?
Many, including those via National Claims, work on a “no win, no fee” basis—so no upfront costs.
Take Action Today
Damp and mould don’t just ruin your home—they can ruin your life. Thankfully, Rotherham Council is addressing the issue, but if you’ve been left in the lurch, you don’t have to suffer in silence. Compensation claims are your right, and they’re easier than ever with the right help.
Ready to fight back? National Claims will connect you with experienced solicitors who’ll handle your claim with care and expertise. Don’t let damp and mould win—get in touch today and take the first step towards the compensation you deserve.
Contact National Claims today, and we will put you in touch with an expert solicitor who can guide you through the claims process.📞 Call us now free 0800 029 3849 or 📩 Submit an online enquiry to speak to our team. Your safety and well-being matter, and we’re here to help.
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