If you’ve slipped, tripped or fallen while carrying a pallet delivery in the UK—especially a load over 20kg—you may be entitled to compensation. Whether the accident happened at work or on another premises, both employers and property occupiers have a legal duty to ensure your safety. You can claim for injuries, lost income, and ongoing treatment.
Accidents Happen—But You May Be Entitled to Claim
Delivering or moving pallets is a common task in warehouses, retail stores, delivery services, and construction sites. But when a pallet weighs over 25kg—as many do—the risk of serious injury increases. If you’ve had a slip, trip or fall while handling a pallet delivery, your accident may not just be unfortunate—it could be grounds for compensation.
This article will walk you through your rights, what to do after an accident, and how much you may be able to claim.
Common Causes of Slip, Trip and Fall Accidents Involving Pallets
Slip, trip and fall accidents while carrying pallets usually result from preventable safety hazards. These include:
- Slippery or uneven floors (wet, oily, cracked or loose)
- Poor lighting in stairways, loading bays or corridors
- Cluttered or obstructed walkways
- Lack of manual handling training
- Defective or missing handling equipment
- Improperly stored pallets
According to the HSE (Health and Safety Executive), slips and trips are the most common cause of workplace injury in the UK—accounting for over 30% of all major injuries.
Your Employer’s Responsibility Under UK Law
If you were injured while lifting or moving a pallet weighing over 20kg at work, your employer may be liable for the accident. They must ensure:
- Safe working conditions
- Proper training for manual handling
- Functional equipment such as pallet jacks or trolleys
- Clear risk assessments
The Manual Handling Operations Regulations 1992 also require employers to assess the risk of injury and reduce it as far as reasonably possible. Ignoring this can make them responsible for your injury.
What If the Accident Happened on Another Site?
You may still be able to claim. If you were delivering a pallet to a third-party location—like a warehouse or customer site—and slipped due to an unsafe environment, the occupier of the premises may be held responsible under the Occupiers’ Liability Act 1957. They are required to maintain safe conditions for all lawful visitors, including delivery personnel.
People Also Ask
1. Can I claim compensation if I slipped while carrying a pallet at work?
Yes. If your employer failed to provide safe working conditions or proper training, you may be able to claim against them.
2. What if the pallet weighed more than 20kg?
A heavier pallet increases the risk of serious injury. If you weren’t provided with equipment or help to manage such weight safely, that strengthens your claim.
3. How long do I have to make a claim?
In most cases, you have three years from the date of the accident to start your personal injury claim.
4. Can I claim if the accident was partly my fault?
Yes. This is known as contributory negligence. Your compensation may be reduced, but you can still receive a settlement.
5. What evidence do I need?
Helpful evidence includes medical records, witness statements, accident reports, photographs of the area, and any CCTV footage.
Injuries Caused by Falling with a Pallet Delivery
When you’re carrying a heavy pallet—especially one over 20kg—and fall, injuries can be severe. These may include:
- Back injuries and slipped discs
- Fractured bones (wrist, ankle, hip)
- Concussions or head trauma
- Shoulder dislocations
- Psychological stress or anxiety
Even a minor fall can lead to long recovery times or chronic pain, especially in physically demanding jobs.
How Much Compensation Can You Claim?
Compensation is based on the severity of your injuries, recovery time, financial losses, and impact on quality of life. Here’s a general guide:
| Injury Type | Estimated Compensation |
|---|---|
| Minor back injury | £1,000 – £10,000 |
| Moderate bone fractures | £6,000 – £20,000 |
| Head injuries or concussion | £12,000 – £40,000+ |
| Loss of earnings | Based on actual lost income |
| Psychological stress | £3,000 – £25,000 |
These are guidelines from the Judicial College, which courts use to assess personal injury claims.
What Should You Do After the Accident?
Taking the right steps after a fall can help strengthen your claim:
- Seek medical attention immediately—even for minor injuries.
- Report the accident to your employer or the site manager.
- Take photos of the accident location and your injuries.
- Collect witness statements if others saw the fall.
- Keep records of time off work, medical treatment, and expenses.
- Speak to a solicitor experienced in personal injury claims.
Why Use a Specialist Claims Company?
While you can start a claim directly, it’s easier and less stressful to work with experts. National Claims connects injured workers with experienced UK solicitors who know how to handle workplace and occupiers’ liability claims. They can guide you from start to finish—no win, no fee.
With their help, you can focus on recovery while they handle the legal side.
Final Thoughts
If you’ve had a slip, trip or fall while delivering in the UK, it’s important to know your rights. Whether it was your employer’s negligence, poor site conditions, or a lack of proper training, you may be entitled to compensation.
Don’t let the incident go unreported or unclaimed. Your health, your income, and your peace of mind matter.
Start Your Claim Today
Ready to find out if you’re eligible? Contact National Claims today and speak with a specialist who understands what you’re going through. You don’t need to face this alone—get the help you need and the compensation you deserve.
📞 Start your claim now. No win, no fee.
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