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slip and fall

Slipped and Fell in a Store? Can You Claim Compensation?

Shop slip and fall? Know your rights.

Experiencing a slip and fall accident in a store can be a jarring and painful experience. Beyond the physical injuries, you might be left wondering about your rights and whether you can claim compensation for your losses. The good news is that in many cases, if the accident wasn’t your fault, you may be entitled to compensation. This comprehensive guide will walk you through the key aspects of making a slip and fall claim in the UK, providing you with the knowledge you need to navigate the process.

Understanding Liability in Slip and Fall Accidents

The cornerstone of any successful slip and fall claim is establishing liability. In the UK, the Occupiers’ Liability Act 1957 places a legal duty on store owners (occupiers) to ensure the safety of visitors to their premises. This means they must take reasonable steps to prevent accidents from occurring. If they fail in this duty and you’re injured as a result, you may have a valid claim.

Common examples of negligence that can lead to slip and fall accidents include:

  • Wet or slippery floors without warning signs
  • Obstacles left in walkways
  • Inadequate lighting
  • Damaged or uneven flooring
  • Spills that haven’t been cleaned up promptly

It’s important to remember that proving negligence isn’t always straightforward. You’ll need evidence to demonstrate that the store owner breached their duty of care and that this breach directly caused your accident.

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Gathering Evidence to Support Your Claim

The strength of your slip and fall claim will largely depend on the evidence you can gather. If possible, take the following steps immediately after the accident:

  • Report the incident to the store manager: Ensure an official accident report is filed.
  • Take photos: Document the scene of the accident, including any hazards that contributed to your fall.
  • Identify witnesses: If anyone saw the accident, get their contact details.
  • Seek medical attention: Even if your injuries seem minor, it’s crucial to have them assessed by a medical professional.
  • Keep records: Retain any receipts for medical expenses, travel costs, or other losses related to the accident.

The more evidence you have to support your claim, the stronger your position will be when negotiating with the store owner or their insurance company.

Calculating Compensation for Your Injuries and Losses

If your claim is successful, you may be entitled to compensation for a range of losses, including:

  • General damages: This covers the pain, suffering, and loss of amenity caused by your injuries. The amount awarded will depend on the severity and long-term impact of your injuries.
  • Special damages: This includes any financial losses you’ve incurred as a result of the accident, such as medical expenses, lost earnings, travel costs, and property damage.
  • Future losses: If your injuries are likely to have a long-term impact on your earning capacity or quality of life, you may also be able to claim for future losses.

Calculating the appropriate amount of compensation can be complex. It’s advisable to seek legal advice to ensure you receive a fair settlement that reflects the full extent of your losses.

Time Limits for Making a Slip and Fall Claim

In the UK, there are strict time limits for making a personal injury claim. Generally, you have three years from the date of the accident to initiate your claim. However, there are some exceptions to this rule, such as:

  • Children: If the injured party is a child, the three-year time limit doesn’t start until their 18th birthday.
  • Mental incapacity: If the injured party lacks mental capacity, the time limit may be extended or paused.

It’s crucial to act quickly if you’re considering making a claim. The sooner you seek legal advice, the better your chances of securing a successful outcome.

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Making a Personal Injury Claim with National Claims

If you’ve slipped and fallen in a shop due to a wet floor, National Claims understands that it can be a frustrating and painful experience. We also recognise that navigating the process alone can feel overwhelming. That’s why our expert solicitors are here to help you every step of the way.

Free Consultation

We always start with a free consultation to discuss the specific details of your slip and fall accident. We’ll listen carefully to your experience, assess the evidence you’ve gathered, and provide initial advice on whether you have a strong claim.

*No Win, No Fee

At National Claims, we believe everyone should have access to justice, regardless of their financial situation. If we take your case, we offer a “No Win, No Fee” basis. This means you don’t pay upfront legal fees, and our fees depend entirely on the success of your claim.

*Customers pay up to 25% (incl. VAT) of the amount recovered towards solicitor costs and if you cancel outside your cooling off period, you may be charged a fee.

Conclusion

A slip and fall on a wet shop floor can be a jarring experience, but remember, you have rights. By prioritising medical attention, reporting the incident, gathering evidence, and understanding your legal options, you can take control of the situation and ensure you’re fairly compensated for any injuries sustained. National Claims is here to guide you through the process, every step of the way. So, don’t hesitate – reach out to us today, and let’s get you back on your feet.

Contact us today to speak to one of our claims agents who will be able to help you get started on your claim.

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