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The Hidden Costs of Car Hire After an Accident – What You Need to Know

Find out what the hidden costs are with your hire car with certain companies

Car accidents are often chaotic and overwhelming experiences, leaving you with not just physical and emotional stress but also the daunting task of dealing with the aftermath. One aspect that often catches people off guard is the hidden costs associated with car hire after an accident. In this article, we will unravel the complexities surrounding this issue, answering common questions like who pays for the hire car in an accident and whether you have to pay excess if not at fault.

The Aftermath of an Accident

Picture this: You’re driving down a quiet road, minding your own business, when suddenly, out of nowhere, another car collides with yours. The immediate aftermath is a whirlwind of emotions, from shock to frustration. Amidst this chaos, thoughts of car hire costs might not be the first to cross your mind. However, as the dust settles, the practicalities of dealing with transportation become a pressing concern.

The Need for a Replacement Vehicle

After an accident, especially if your car is rendered undrivable, the need for a replacement vehicle becomes apparent. This is where car hire services step in to provide a temporary solution. You might assume that if the accident wasn’t your fault, the at-fault party’s insurance would cover the costs of the hire car. However, the reality is a bit more nuanced.

Who Pays for the Hire Car in an Accident?

Contrary to common belief, the responsibility for covering the costs of a hire car often falls on the injured party. Even if the accident wasn’t your fault, the at-fault driver’s insurance may not cover the expenses of the replacement vehicle. This leaves you, the innocent party, grappling with the financial burden of arranging alternative transportation while your car is being repaired.

Understanding Insurance Excess

Another financial pitfall to be aware of is the concept of insurance excess. Typically, when you hire a car, you’re required to pay a certain amount upfront known as excess. In the event of an accident, you might be wondering whether you have to pay excess if you’re not at fault. Unfortunately, the answer isn’t always straightforward.

Do I Pay Excess If Not at Fault?

The issue of excess payment is a common source of confusion for individuals involved in accidents. In some cases, if you’re not at fault, the at-fault party’s insurance may cover your excess expenses. However, this isn’t a universal rule, and the specifics can vary based on the insurance policies involved. It’s crucial to communicate with the insurance providers and understand the terms and conditions to avoid unexpected out-of-pocket expenses.

The Devil in the Details

As you navigate the intricate web of insurance claims and car hire agreements, it becomes evident that the devil is in the details. The terms and conditions outlined in insurance policies and car hire agreements play a pivotal role in determining who foots the bill for the temporary replacement vehicle. Therefore, it’s essential to scrutinise these documents, seeking clarity on potential hidden costs and financial responsibilities.

Making a Road Traffic Accident Claim with National Claims

Now, let’s delve into the process of making a road traffic accident claim with National Claims. From their perspective, they understand the complexities involved in post-accident procedures. National Claims aims to simplify the claims process, guiding you through the necessary steps to ensure a smoother experience.

Hire and Repair Process with National Claims

National Claims not only assists you in making a road traffic accident claim but also provides insights into the hire and repair process. Navigating through the intricacies of hiring a replacement vehicle and arranging for your car’s repairs becomes more manageable with the support and expertise of National Claims.

Once you’ve handed over the reins to National Claims, the hire and repair process begins seamlessly. We have an extensive network of trusted repair centres that ensure that your vehicle is in capable hands. We ensure that your vehicle is restored to its pre-accident condition.

With us at National Claims, there are also a number of perks that make the hire and repair process following an accident even easier. We offer no excess on your hire car during the duration you are using the vehicle whilst your car is being repaired. We also offer a like for like hire car, meaning there will be no downgrades from your current car.

In the repair process, your car will be in safe hands. We only work with approved garages who will repair your car with correct parts. On top of all of this, we make sure that you will receive your hire car within 24 hours of your accident, never leaving you stranded. A £50 fuel voucher is also included when you go through us for your hire and repair needs.

The Hassle-Free Hire Process

National Claims simplifies the vehicle hire process. From arranging a temporary replacement to handling all the paperwork, we take the stress out of being without your vehicle. Whether it’s a compact car for city commuting or a sturdy SUV for a family, we cater to your specific needs.

Quality Repairs with National Claims

When it comes to repairs, National Claims collaborates with accredited repair centres across the UK. We have a network of technicians who are well-versed in the latest industry standards, utilising cutting-edge technology to restore your vehicle. National Claims ensures that safety and quality are never compromised.

Seeking Legal Advice

In some cases, seeking legal advice might be a prudent move, especially if you find yourself entangled in a web of insurance disputes and unclear financial responsibilities. Legal professionals specialising in car accidents can provide valuable insights, helping you understand your rights and navigate the often-confusing landscape of insurance claims.

From the UK Perspective

It’s worth noting that the information provided here is based on the UK perspective. Insurance regulations and practices can vary from one country to another, so it’s crucial to be aware of the specific rules governing car hire costs in your location.

Crashed front of a car


In conclusion, the hidden costs of car hire after an accident are a reality that many individuals face. Understanding who pays for the hire car in an accident and whether you have to pay excess if not at fault is crucial for making informed decisions during a challenging time. As you grapple with the aftermath of a car accident, knowledge becomes your ally, helping you navigate the complexities and avoid unnecessary financial pitfalls. Remember, being proactive in seeking information and clarifying doubts can make a significant difference in ensuring a smoother recovery process.

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