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The Ins and Outs of Hire Cars: What to Expect after a Car Accident

Find out the best way to navigate the hire and repair process

So, you find yourself in a situation that no one really plans for – a car accident. It’s stressful, it’s inconvenient, and there’s a lot to think about, including the fate of your vehicle. Enter the world of hire cars, a saviour in times of need. In this comprehensive guide, we’ll walk you through the entire process, from hiring a car to navigating the post-accident maze with ease.

Hiring a Car: A Guide

The Initial Steps

The first thing on your mind after an accident is likely not the state of your car but rather how to get around without it. This is where hiring a car becomes your best friend. When considering this option, it’s crucial to choose a reputable hire car provider. Check reviews, compare prices, and ensure they have a straightforward process.

The Rental Agreement

Once you’ve selected your hire car provider, it’s time to dive into the nitty-gritty of the rental agreement. Pay close attention to the terms and conditions. Some providers might have specific clauses related to accidents, and it’s better to know them upfront. Take note of any additional insurance options and consider whether they’re worth the extra cost.

What to Expect in Terms of Cost

Now, let’s talk about the financial side of things. Accidents can be expensive, and the last thing you need is a hefty car rental bill adding to your stress. While your insurance might cover the cost of the hire car, it’s essential to clarify this with your provider. Discuss the potential excess and whether you can reduce it by opting for additional coverage.

Hire and Repair Process with National Claims

Reporting the Accident

With your hire car secured through National Claims, it’s time to tackle the aftermath of the accident. The first step is reporting the incident to the relevant authorities and your insurance company. This is a critical step in ensuring a smooth process ahead. National Claims, a prominent player in the UK, offers a seamless claims reporting system that streamlines the entire process.

Coordination with the Garage

Once the paperwork is in order, it’s time for your damaged vehicle to undergo some TLC. National Claims typically collaborates with a network of approved garages. This ensures that your car receives quality service, and the entire process is managed efficiently. It’s worth noting that the hire car may be arranged directly through the garage, making your life a bit easier.

Duration of the Hire

One of the burning questions on your mind is probably, “How long will I have this hire car?” The answer depends on the extent of the repairs. National Claims understands the urgency and aims to minimise your inconvenience. However, it’s advisable to clarify the estimated duration with both the repair shop and your hire car provider. Within 24 hours of the accident, we will put you behind the wheel of a like for like car whilst your car is being fixed. No generic parts will be used in the repair process, meaning that your car will feel like new when you have it back in your hands.

Making a Road Traffic Accident Claim with National Claims

Now, let’s delve into the claims process with us at National Claims. Once you report the accident, our team swings into action. We understand that accidents are unsettling, and our goal is to make the claims process as smooth as possible. Our dedicated professionals will guide you through every step, ensuring that you’re well-informed and supported.

From assessing the damages to coordinating with the repair shop, we’re here to handle the intricacies of your claim. Our network of trusted repair partners ensures that your vehicle receives the care it deserves. And yes, we’ll assist you with the logistics of securing a hire car, making sure you stay mobile while your vehicle is on the mend.

The Return Process

Finally, the day arrives when your trusty vehicle is back in action. It’s time to bid adieu to the hire car. Ensure you return it in the condition specified in your agreement, and don’t forget to document any changes or damages. National Claims typically facilitates a straightforward return process, ensuring that you can seamlessly transition back to your own vehicle.

A parked car


In the aftermath of a car accident, navigating the ins and outs of hire cars may seem daunting, but with the right guidance, it becomes a manageable journey. Choosing a reputable provider, understanding the rental agreement, and aligning with a reliable claims management service like National Claims can turn a stressful situation into a more straightforward process.

Remember, accidents happen, but with the right support, you can smoothly transition from the chaos of a collision to the comfort of your repaired vehicle. The world of hire cars is here to help you stay mobile, even when life throws a curveball your way.

Find out more about making a claim for your road traffic accident by contacting us and speak to one of our claims specialists today.

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