The true scale of London's social housing crisis

National Claims is committed to shining a light on the social housing crisis and supporting people living in substandard conditions.

As part of that commitment it has carried out a piece of research to reveal the extent of the issue throughout London boroughs and lobby for meaningful change.

The figures, gained through the Freedom of Information Act, are below. If the stats for your borough are missing, the local authorities felt the request exceeded the proportionate resource limit.

Name of Council Date Number of Housing Disrepair Claims Received
Redbridge 2018/2019 6
2019/2020 5
2020/2021 13
2021/2022 49
2022/2023 52
Total 125
Hounslow 2019-2022 142
Total 142
Hackney 2019 181
2020 142
2021 242
2022 513
2023 295
Total 1373
Havering 2018 4
2019 16
2020 14
2021 32
2022 49
2023 (Jan-April) 21
Total 136
Haringey 2018 90
2019 115
2020 100
2021 66
2022 19
2023 0
Total 390
Brent 2018 4
2019 46
2020 51
2021 111
2022 162
Total 374
Southwark 2018/2019 181
2019/2020 268
2020/2021 284
2021/2022 495
2022/2023 684
Total 1912
Westminster 2017/2018 38
2018/2019 78
2019/2020 113
2020/2021 91
2021/2022 169
2022/2023 227
Total 716
Kingston 2021 10
2022 30
2023 17
Total 57
Kensington and Chelsea 2018 25
2019 6
2020 17
2021 35
2022 16
2023 21
Total 120
Newham 1st April 2019 - 31st March 2022 745
Total 745
Sutton 2019/2020 11
2020/2021 10
2021/2022 25
2022/2023 32
Total 78
Islington 2019-2022 677
Total 677
Greenwich 2018 91
2019 79
2020 75
2021 167
2022 249
2023 149
Total 810
Barnet 2018/2019 42
2019/2020 55
2020/2021 74
2021/2022 103
2022/2023 139
Total 413
Lambeth 2018 304
2019 343
2020 352
2021 561
2022 883
2023 420
Total 2863
Ealing 2018 2
2019 5
2020 8
2021 61
2022 156
2023 207
Total 439
City of London 2019/2020 0
2020/2021 2
2021/2022 (by 30th Nov 21) 1
Total 3
Hammersmith & Fulham 2018/2019 46
2019/2020 98
2020/2021 168
2021/2022 231
2022/2023 292
April 2019 - April 2022 497
Total 1332
Lewisham 2017/2018 0
2018/2019 1
2019/2020 2
2020/2021 13
2021/2022 15
2022/2023 15
Total 46
Wandsworth 2018 51
2019 33
2020 50
2021 114
2022 219
2023 141
Total 608
Tower Hamlets 2018 18
2019 27
2020 31
2021 117
2022 250
2023 136
Total 579