When a child suffers harm at school due to negligence, it’s only natural for parents to feel upset and seek answers. Schools have a legal duty to keep pupils safe, but sometimes things go wrong—whether it’s an injury on the playground or a failure to address bullying. If you’re wondering whether you can take action, you’re not alone. In the UK, there are several types of claims you can file in school negligence cases, and understanding them can help you decide your next steps. Plus, organisations like National Claims can connect you with experienced solicitors to guide you through the process. Let’s break it down simply and explore what’s possible.
What Is School Negligence?
First, let’s clarify what negligence means in this context. Schools—whether public or private—must provide a safe environment for children. This is called their duty of care. If they fail to meet this standard and a child is harmed as a result, it could be negligence. For example, if a school ignores broken equipment that later injures a pupil, they might be at fault. However, not every accident qualifies as negligence—there must be evidence that the school could have prevented the harm but didn’t.
So, what types of claims can you make? Here are the main ones, explained in plain English.
1. Personal Injury Claims
One of the most common claims is for personal injury. This happens when a child is physically hurt due to the school’s negligence. For instance, imagine a pupil slips on a wet floor that wasn’t marked with a warning sign, or they’re injured by faulty playground equipment. These incidents can lead to cuts, bruises, or even broken bones.
To succeed, you’d need to show that the school didn’t take reasonable steps to prevent the injury. The government’s Health and Safety Executive (HSE) outlines basic safety duties for schools, like maintaining premises and equipment. If you think this applies to your case, National Claims can help you get in touch with experienced solicitors who’ll assess the situation and fight for your child’s rights.
2. Emotional Distress Claims
Next, there’s emotional distress. This type of claim focuses on mental harm rather than physical injuries. Bullying is a big example here. If a school knows about ongoing bullying but doesn’t step in, it could be negligent. The emotional toll—stress, anxiety, or even depression—can be just as serious as a physical injury.
For instance, a 2023 BBC News report highlighted cases where schools failed to tackle bullying, leading to legal action from affected families. To claim emotional distress, you’d need evidence like emails to the school or medical reports showing the impact on your child. It’s tricky, but not impossible—and National Claims can connect you with solicitors who specialise in these sensitive cases.
3. Special Educational Needs (SEN) Negligence Claims
Then, we have claims related to Special Educational Needs (SEN). Schools must support pupils with conditions like autism or dyslexia, often through an Education, Health and Care Plan (EHCP). If they don’t provide this support—like failing to supply a promised teaching assistant—it could be negligence.
The government’s official guidance on SEN duties is clear: schools must meet these needs. If your child’s education suffers because the school didn’t follow through, you might have a claim. National Claims will help you find solicitors who understand SEN law and can build a strong case for you.
4. Breach of Contract Claims (Private Schools)
Now, if your child attends a private school, there’s another option: a breach of contract claim. When you pay fees, you enter a contract with the school, which promises certain standards—like small class sizes or specific facilities. If they don’t deliver, and your child suffers as a result (say, poor teaching leads to falling grades), you could claim compensation.
This is less common in state schools, where no direct contract exists. However, for private institutions, it’s a powerful tool. A solicitor from National Claims can review your contract and advise whether this applies.
5. Historic Abuse Claims
Finally, there are historic abuse claims. These involve serious cases of physical or sexual abuse by staff or pupils, often from years past. Schools can be held liable if they failed to protect children or ignored complaints. The Independent Inquiry into Child Sexual Abuse (IICSA) found that some schools historically mishandled abuse reports, leading to compensation claims today.
These cases are complex and emotional, but justice is possible. National Claims can link you with solicitors experienced in historic abuse, ensuring your voice is heard.
How Do You Prove Negligence?
Before moving forward, let’s talk about proof. For any claim, you need three things:
- Duty of Care: The school had a responsibility to keep your child safe.
- Breach: They didn’t meet that responsibility (e.g., ignoring a hazard).
- Harm: Your child suffered as a result.
Evidence is key—think photos of unsafe conditions, witness statements, or medical records. Solicitors from National Claims can help gather this and make your case watertight.
How Much Compensation Can You Claim?
Now, the big question: how much could you get? Compensation depends on the harm caused. Here’s a rough guide based on UK norms:
- Minor Injuries: £1,000–£5,000 (e.g., a sprained ankle from a fall).
- Moderate Injuries: £5,000–£20,000 (e.g., a broken arm needing surgery).
- Severe Injuries: £20,000–£100,000+ (e.g., a head injury with lasting effects).
- Emotional Distress: £1,500–£50,000, depending on severity and duration.
- SEN Failures: Varies widely—could include costs for extra tutoring or therapy (potentially £10,000+).
- Abuse Cases: Often £50,000–£250,000+, reflecting the trauma’s lifelong impact.
These are estimates, not guarantees. Your solicitor will calculate a precise amount based on your case. National Claims connects you with experts who’ll fight for the maximum payout, often on a “no win, no fee” basis—meaning no upfront costs.
Why File a Claim?
You might wonder, “Is it worth it?” Beyond compensation, filing a claim holds schools accountable and pushes them to improve. A 2024 Times article noted that negligence claims often lead to better safety training and policies, protecting other children too. Plus, the money can cover medical bills, therapy, or lost opportunities for your child.
How National Claims Can Help
Navigating a school negligence claim can feel overwhelming, but you don’t have to do it alone. National Claims will help you get in touch with experienced solicitors who specialise in these cases. They’ll listen to your story, assess your claim for free, and guide you every step of the way—whether it’s gathering evidence or negotiating with the school’s insurers. With their support, you can focus on your child while they handle the legal side.
Taking the First Step
So, what’s next? If you suspect negligence, act quickly. In the UK, you generally have three years from the incident (or until your child turns 21 if they’re under 18) to file a claim. Start by documenting everything—dates, injuries, and school responses. Then, reach out to National Claims for a no-obligation chat.
Final Thoughts
School negligence cases aren’t just about money—they’re about justice and safety. Whether it’s a personal injury, emotional distress, or a failure to support SEN, you have options. With the right help, you can turn a tough situation into something positive for your family. National Claims is here to connect you with the best solicitors, ensuring your claim gets the attention it deserves. Don’t wait—take that first step today and let’s make schools safer for everyone.
Contact National Claims today, and we will put you in touch with an expert solicitor who can guide you through the claims process.📞 Call us now free 0800 029 3849 or 📩 Submit an online enquiry to speak to our team. Your safety and well-being matter, and we’re here to help.

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