Dealing with a landlord who turns a blind eye to necessary repairs can be incredibly frustrating and stressful for any tenant. Unfortunately, this scenario isn’t uncommon in Manchester or elsewhere in the UK. When your Manchester landlord ignores repairs, it’s crucial to know your rights and the steps you can take to address the situation effectively. This comprehensive guide will walk you through the process, offering practical advice and resources to help you navigate this challenging situation. We will also highlight how you can start a housing disrepair claim.
Understanding Your Rights as a Tenant
In the UK, landlords have a legal obligation to ensure their rental properties are safe and habitable. This includes responsibilities for repairs and maintenance, outlined in the Landlord and Tenant Act 1985. Specifically, landlords are responsible for:
- Keeping the structure and exterior of the property in good repair
- Ensuring installations for the supply of water, gas, and electricity are safe and in working order
- Maintaining sanitation facilities (toilets, baths, sinks) in good working order
- Maintaining heating and hot water installations in good working order
If your Manchester landlord is neglecting these responsibilities, you have the right to take action.
Documenting the Issues and Communication
The first step when dealing with ignored repairs is to document the problems thoroughly. Take photos or videos of the issues, noting the date and any relevant details. This documentation will be crucial if you need to escalate the matter further.
Next, attempt to communicate with your landlord in writing. Clearly outline the repairs needed and request a timeline for their completion. Keep copies of all correspondence. If your landlord continues to ignore your requests, you can consider further action.
Formal Complaint and Escalation
If informal communication fails, you can make a formal complaint to your landlord. Send a letter outlining the issues, your previous attempts to communicate, and the impact the unresolved repairs are having on your living situation. Give your landlord a reasonable deadline to address the problems.
If the formal complaint doesn’t yield results, you can escalate the matter. Contact the manchester City Council’s Private Rented Services team. They can investigate your complaint and potentially take enforcement action against your landlord.
Taking Legal Action
If all other avenues have been exhausted, you may need to consider taking legal action. You can apply to the First-tier Tribunal (Property Chamber) for a rent repayment order or an order requiring your landlord to carry out the repairs. It’s advisable to seek legal advice before proceeding with court action.
Protecting Yourself from Retaliation
It’s important to be aware that landlords are prohibited from retaliating against tenants who complain about repairs or take legal action. If you believe your landlord is retaliating, such as by attempting to evict you or increase your rent, seek legal advice immediately.
Making a Housing Disrepair Claim with National Claims
At National Claims, we understand the significant impact that housing disrepair can have on your health, well-being, and overall quality of life. If you believe you or a loved one has suffered harm due to substandard living conditions, mould, dampness, structural issues, or any other form of housing disrepair, we are here to help you seek the justice and compensation you deserve.
We recognise that every housing disrepair case is unique, and we’re here to offer you a free, no-obligation consultation to discuss your specific situation. During this consultation, we’ll listen attentively to your experience, carefully review any evidence you have, and assess the potential strength of your claim. Our team will then connect you with a solicitor from our panel who specialises in housing disrepair claims, ensuring that you receive the expert legal representation needed to navigate the complexities of your case and pursue the compensation you are entitled to.
Don’t let housing disrepair go unchallenged. Contact National Claims today for your free consultation and take the first step toward obtaining the justice and resolution you deserve.
*Customers pay up to 25% (incl. VAT) of the amount recovered towards solicitor costs and if you cancel outside your cooling off period, you may be charged a fee.
Contact us today to speak to one of our claims agents who will be able to help you get started on your claim.
Click below to see why we are one of the most trusted claims management companies in the UK.
We’re proud of our excellent customer reviews
We thrive on delivering exceptional service and ensuring our clients’ satisfaction. Don’t just take our word for it. Check out some of our independent reviews to see what our clients have to say.
Excellent
This firm is excellent, they sorted out my car pay out and injury claim very fast, they always communicate with you all the time.
My accident case was dealt with confidence and with great result of the outcome, especially James kept me informed all the time.
I was very impressed at the way my inquiry was treated. I was listened to attentively and everything I needed to know was explained to me.
