Getting into a road crash in Scotland is stressful enough without the added hassle of arranging a hire car. Whether it’s a minor bump or a serious collision, you need a vehicle to keep your life on track. But securing a replacement car isn’t always straightforward. From navigating insurance disputes to understanding your rights, the process can feel like a maze. Fortunately, National Claims can connect you with experienced solicitors to simplify the process and help you claim compensation. Let’s dive into the common challenges of arranging car hire after a road crash in Scotland and how to overcome them.
Why Is Car Hire So Tricky After a Crash?
A road traffic accident can leave your car damaged or written off, disrupting your daily routine. You might need a hire car to get to work, run errands, or care for your family. However, several obstacles can make arranging a replacement vehicle challenging. According to Transport Scotland, 7,594 injuries were reported from road accidents in Scotland in 2019, highlighting the scale of the issue. Here are the top hurdles you might face and how to tackle them.
Common Challenges in Arranging Car Hire
1. Determining Liability
One of the biggest hurdles is proving who’s at fault. If the accident wasn’t your fault, the at-fault driver’s insurer should cover your hire car costs. But disputes over liability can delay or even deny your access to a replacement vehicle. Insurers may argue over who caused the crash, leaving you stuck without transport. National Claims’ solicitors can step in, gather evidence like police reports and witness statements, and fight to establish liability quickly.
2. Insurance Excess Confusion
Even if you’re not at fault, you might face confusion over insurance excess fees. Some hire companies require an upfront excess payment, which can range from £500 to £2,000. If the other driver’s insurer doesn’t cover it, you could be out of pocket. National Claims works with providers to arrange hire cars with no upfront costs, ensuring you get a like-for-like vehicle without financial stress.
3. Delays in Getting a Replacement
Time is critical after a crash, but delays in processing claims or repairs can leave you without a car for days or weeks. Repair centres may take time to assess your vehicle, and hire companies might not have a suitable car available immediately. National Claims streamlines this by arranging a hire car within 24 hours and coordinating with trusted repair centres to get your vehicle back on the road fast.
4. Like-for-Like Vehicle Issues
You’re entitled to a hire car similar to your own, but some insurers or hire companies may offer a downgrade. For example, if you drive a family SUV, you shouldn’t be stuck with a compact car. National Claims ensures you get a like-for-like replacement, whether it’s a saloon, van, or 4×4, so your daily life isn’t disrupted.
5. Hit-and-Run or Uninsured Drivers
If the other driver flees the scene or is uninsured, securing a hire car becomes trickier. You may need to claim through the Motor Insurers’ Bureau (MIB), which can be complex and slow. National Claims’ expert solicitors can guide you through MIB claims, ensuring you get a hire car and compensation without unnecessary delays.
How Much Compensation Can You Claim?
Compensation after a road crash in Scotland covers more than just car hire. It includes injuries, financial losses, and emotional distress. Here’s a quick guide:
- General Damages: For pain and suffering.
- Minor injuries (e.g., whiplash): £1,000–£4,000
- Moderate injuries (e.g., fractures): £10,000–£50,000
- Severe injuries (e.g., brain damage): £200,000+
- Special Damages: For financial losses like:
- Hire car costs
- Lost earnings
- Medical expenses
- Travel costs
National Claims’ solicitors will assess your case to maximise your payout. For example, a client with whiplash and a week off work might claim £3,000, while severe injury cases can reach millions. Contact National Claims to get a free valuation of your claim.
Steps to Arrange a Hire Car After a Scotland Road Crash
- Ensure Safety: Move your car to a safe spot and check for injuries.
- Report the Accident: Call 999 if anyone is hurt or the road is blocked; otherwise, report to Police Scotland within 24 hours.
- Gather Evidence: Take photos, collect witness details, and exchange insurance information.
- Contact National Claims: Connect with expert solicitors to arrange a hire car and start your claim.
- Get a Hire Car: Receive a like-for-like vehicle with no upfront costs.
- Track Your Claim: Your solicitor handles negotiations to recover costs and compensation.
People Also Ask
Q1. How Long Can I Use a Hire Car After a Crash?
You can use a hire car until your vehicle is repaired or replaced, or your claim is settled. National Claims ensures the at-fault party’s insurer covers the cost, so you’re not left paying.
Q2. Do I Need to Pay for a Hire Car If I’m Not at Fault?
No, if the accident wasn’t your fault, the other driver’s insurer should cover the hire car costs. National Claims arranges this with no upfront fees.
Q3. What If My Car Is Written Off?
If your car is a total loss, you can claim its market value plus hire car costs until settlement. National Claims’ solicitors will negotiate a fair payout.
Q4. Can I Claim for Injuries and Hire Car Costs Together?
Yes, you can claim for both. National Claims will connect you with solicitors to cover medical expenses, pain, and hire car costs in one claim.
How National Claims Can Help
After a road crash, the last thing you need is stress over car hire or claims. National Claims makes it easy by:
- Connecting You with Experts: Their network of solicitors specialises in Scottish road accident claims.
- Arranging Like-for-Like Hire Cars: Get a vehicle that matches your needs within 24 hours.
- Offering No Win, No Fee: Pursue your claim without financial risk.
- Handling Paperwork: From insurance disputes to repair coordination, they take care of everything.
Contact National Claims today by calling 0800 029 3849 or submitting an online enquiry. Their team will guide you through every step, ensuring you get back on the road and receive the compensation you deserve.
Tips to Overcome Car Hire Challenges
To make the process smoother, follow these tips:
- Act Quickly: Report the accident to Police Scotland and your insurer immediately to avoid delays.
- Document Everything: Take photos of the scene, damage, and injuries to strengthen your claim.
- Avoid Admitting Fault: Let insurers and solicitors determine liability to protect your claim.
- Choose National Claims: Their solicitors handle complex cases, including hit-and-run or uninsured driver claims, with expertise.
The Bigger Picture: Road Safety in Scotland
Scotland’s roads, especially rural single-track roads, pose unique challenges. Transport Scotland reports that 38% of fatal crashes involve loss of control, often due to poor road conditions or driver error. While the NHS and emergency services work to improve post-crash responses, arranging a hire car remains a practical hurdle for many. By working with National Claims, you not only secure a replacement vehicle but also contribute to holding negligent drivers accountable, improving road safety for everyone.
Why Choose National Claims?
National Claims stands out for its seamless service. They’ve helped thousands of drivers in Scotland get back on the road with like-for-like hire cars and fair compensation. Their no-win, no-fee approach means you can focus on recovery without worrying about costs. Plus, their trusted repair network ensures your car is restored to its pre-accident condition. Don’t let a road crash derail your life—reach out to National Claims for expert support.
Final Thoughts
Arranging a hire car after a road crash in Scotland can be a headache, with challenges like liability disputes, excess fees, and delays. But you don’t have to face it alone. National Claims will connect you with experienced solicitors to handle your claim, arrange a replacement car, and secure compensation for injuries and losses. With 7,594 road injuries in Scotland in 2019, it’s clear accidents are common, but getting back on track doesn’t have to be hard. Contact National Claims today to start your claim and drive forward with confidence.
Contact National Claims today, and we will put you in touch with an expert solicitor who can guide you through the claims process.📞 Call us now free 0800 029 3849 or 📩 Submit an online enquiry to speak to our team. Your safety and well-being matter, and we’re here to help.

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Excellent


This firm is excellent, they sorted out my car pay out and injury claim very fast, they always communicate with you all the time.

My accident case was dealt with confidence and with great result of the outcome, especially James kept me informed all the time.

I was very impressed at the way my inquiry was treated. I was listened to attentively and everything I needed to know was explained to me.
