Hot water and heating

Hot water and heating

The Office for National Statistics (ONS) reported more than 29,000 excess winter deaths between 2019 and 2020.

Defined as deaths in the four colder months of the year (December – March), the figures illustrate just how important domestic heating and hot water is to ensure adequate and safe living conditions.

Landlords, including council and housing association properties, have a legal obligation to provide their tenants with hot water and heating and ensure it is in working order all year round. If a boiler breaks they have a legal requirement to resolve the issue within “a reasonable time frame”, which is considered to be 24 hours if it completely breaks down.

Living in colder temperatures can have a serious impact on your health and if your landlord fails to resolve an issue with your hot water or heating in a timely manner it could be seen as a breach of your tenancy agreement, meaning you could claim compensation.

If this sounds familiar and you think you have a case, contact National Claims. Their team of friendly and helpful agents are on hand to help you in your time of need. You can contact them on 0800 029 3849 or start your claim online.

National Claims work with the UK’s leading law firms, which operate on a no-win-no-fee basis, and is trusted by thousands of others in their time of need, you have nothing to lose and everything to gain.



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