How to Claim Housing Disrepair

Housing Disrepair Claims are becoming more and more common, due to a rise in poor living conditions.
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Have you been living in a property that’s in disrepair? Are you experiencing problems such as damp and mould, or leaking roofs? If so, you may be entitled to claim compensation for housing disrepair. In this article, we will discuss how to claim housing disrepair, what counts as housing disrepair, and how long a housing disrepair claim can take.

What is Disrepair in Housing?

Housing disrepair can come in many forms, and it’s important to understand what qualifies as disrepair. Common examples of housing disrepair include:

  • Damp or mould
  • Leaking roofs or pipes
  • Structural problems
  • Electrical faults
  • Pest infestations
  • Broken windows or doors
  • Heating or hot water problems

If you’re experiencing any of these issues, or anything else that affects your living conditions, it may be worth exploring the possibility of making a claim for housing disrepair with us at National Claims.

What Defines a Disrepair Claim?

A disrepair claim is a legal action taken by a tenant against their landlord or managing agent for failing to carry out necessary repairs to a property. In order to make a successful disrepair claim, the tenant must be able to demonstrate that the disrepair was the fault of the landlord or agent and that it has caused them harm or inconvenience.

Disrepair claims can cover a wide range of issues, including those listed above, as well as more specific issues such as defective wiring or faulty gas appliances. The key is to demonstrate that the disrepair is affecting your quality of life and that your landlord or agent has failed to take adequate action to address the issue.

How to Make a Claim for Housing Disrepair

Note: You can only make a claim if you are currently living in social housing.

If you believe you have a case for housing disrepair, the first step is to notify your landlord or the managing agent of the property. This should be done in writing, and you should keep a copy of the letter for your records. Your landlord or agent should then respond to your complaint within a reasonable time frame, usually 14-28 days.

If your landlord or agent fails to respond or does not address the issue within a reasonable time frame, you may be able to take legal action. In order to do so, you’ll need to prove that the disrepair is the fault of the landlord or agent and that you’ve suffered as a result.

To make a claim for housing disrepair, you should follow these steps:

  • Keep a record of all communications with your landlord or agent regarding the disrepair.
  • Take photographs or videos of the disrepair and any damage caused as a result.
  • Keep receipts for any expenses incurred as a result of the disrepair, such as temporary accommodation or repairs you’ve had to pay for yourself.

Contact National Claims to discuss your case and the best course of action. We will also provide further information on your claims process to make your claim as smooth as possible.

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How Long Does a Housing Disrepair Claim Take?

The length of time it takes to resolve a housing disrepair claim can vary depending on the severity of the disrepair and whether or not your landlord or agent is cooperative. In some cases, claims can be resolved within a matter of weeks.

The first step in the process is to send a letter to your landlord or agent notifying them of the disrepair. If they respond within a reasonable time frame and take steps to address the issue, the matter may be resolved quickly.

If legal action is required, the process can take longer. National Claims will need evidence to help build a case.

It’s important to remember that while a housing disrepair claim can be time-consuming, it’s worth pursuing if you’re living in substandard conditions. A successful claim can result in compensation for any expenses incurred as a result of the disrepair, as well as a reduction in rent or a court order requiring your landlord to carry out repairs.

How much compensation for housing disrepair?

To find out how much compensation you can receive for your housing disrepair, it is best to fill out one of our claims forms that can be found throughout our website.


In conclusion, if you’re living in a property that’s in disrepair, it’s important to take action and explore the possibility of making a claim for housing disrepair. By following the steps outlined in this article, you can ensure that you’re taking the right steps toward addressing the issue and potentially receiving compensation for any expenses incurred as a result of the disrepair.

Remember that housing disrepair claims can be time-consuming, but they’re worth pursuing if you’re living in substandard conditions. If you need assistance with making a claim, contact National Claims where we can guide you through the process and help you build a strong case.

By staying informed and taking action, you can ensure that your living conditions are up to standard and that you’re being treated fairly as a tenant.
Contact us at National Claims today to discuss and start your housing disrepair claim.

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