We are delighted to announce that the Trustpilot case study on National Claims has now gone live! This demonstrates both the hard work we continue to carry out with our customers to ensure they are more than happy with our services, and it also highlights how we have been able to establish ourselves as a big name in the claims management field. We are now the first claims management company to have a case study written about our successes by Trustpilot, which highlights our rapid growth over recent years.
Trustpilot has been working tirelessly since 2007 to be a bridge between companies and consumers. They provide a platform for consumers to express their feelings about a certain company’s services. Since National Claims’ inception, Trustpilot has been an integral part of how we communicate with our clients and also learn about how we can improve as a whole.
At the heart of National Claims is our customer service; ensuring that we go above and beyond for our clients to ensure that they get the help they deserve. We want people to know that they can trust us when they are looking for help with anything ranging from medical negligence to housing disrepair issues. This is where the helping hand of Trustpilot came in. They have been able to back us up by providing a platform for customers to describe their experience with us. This has now accumulated to over 900 reviews with an average rating of 4.9 out of 5. So don’t just take our word for it, look at our Trustpilot reviews to understand how we have been able to help hundreds of people in need.
Managing Director Daniel Brito has explained how Trustpilot has been able to help assist in the growth of National Claims. “The support the team offers has been the driving force behind our glowing reviews on Trustpilot, which has helped the business to grow dramatically.” This growth that Trustpilot has assisted in has been reflected in recognition in the form of three nominations for the 2023 Personal Injury Awards.
This case study is an example of the importance of Trustpilot and the role that it can play in both Business growth and fostering healthy relationships with customers. We couldn’t be happier with the progress we have made with our Trustpilot reviews and we will continue to utilise Trustpilot to find ways to improve our service.
Click below to see why we are one of the most trusted claims management companies in the UK.
We’re proud of our excellent customer reviews
This firm is excellent, they sorted out my car pay out and injury claim very fast, they always communicate with you all the time.
My accident case was dealt with confidence and with great result of the outcome, especially James kept me informed all the time.
I was very impressed at the way my inquiry was treated. I was listened to attentively and everything I needed to know was explained to me.