Burn injuries can be devastating, leaving both physical scars and emotional trauma. When these injuries are caused by a faulty product, the impact can feel even more unfair. In the UK, if you’ve suffered a burn injury due to a defective item, you may be eligible to make a faulty product claim for compensation. This article will guide you through the process of making faulty product claims, explain how much compensation you might receive, and show how National Claims can support you. We’ll break it down in simple terms to help you understand your rights and take action.
What Are Burn Injuries from Faulty Products?
Burn injuries from faulty products can happen in many ways. A faulty product might be a defective electrical appliance, such as a kettle that overheats, a hair straightener with exposed wiring, or even a chemical product like a cleaning agent that causes burns on contact. These incidents can lead to serious injuries, ranging from minor burns to severe scarring or even life-altering damage.
For example, a 2025 BBC News report highlighted a recall of Igloo coolers after users reported injuries, including burns and finger lacerations, due to a faulty design. This shows how dangerous defective products can be. Whether the burn happens at home, work, or elsewhere, if the product was defective and caused your injury, you might have grounds for a faulty product compensation claim.
Can You Make a Faulty Product Claim for Burn Injuries?
In the UK, you’re entitled to make faulty product claims if a defective product has caused you harm, such as a burn injury. The Consumer Protection Act 1987 states that manufacturers, importers, or sellers are responsible for ensuring their products are safe. If they fail in this duty and you’re injured as a result, you can pursue a faulty product injury claim.
To succeed with a faulty product claim, you need to prove three things:
- The product was defective (e.g., it had a design flaw or manufacturing error).
- The defect caused your burn injury.
- You suffered harm or loss as a result, such as medical expenses or pain.
Additionally, you’ll need evidence to support your claim. This could include photos of the faulty product, your injuries, and receipts for the product purchase. Medical records showing your burn treatment are also crucial. According to GOV.UK, keeping detailed records of any injury-related expenses can strengthen your case when pursuing compensation.
How to Start a Faulty Product Compensation Claim
Starting a faulty product compensation claim might seem overwhelming, but it’s a straightforward process with the right support. Here’s how to begin:
- Seek Medical Attention: First, get treatment for your burn injury. Not only is this vital for your health, but medical records will also serve as evidence for your faulty product injury claim.
- Document Everything: Take photos of the defective product and your injuries. Keep the product itself if possible, as it may need to be examined. Also, note down any witnesses who saw the incident.
- Report the Issue: Inform the manufacturer or retailer about the faulty product. While this isn’t always required, it can help establish a record of the defect.
- Contact a Solicitor: This is where National Claims can step in. They will connect you with experienced solicitors who specialise in faulty product claims. These experts will guide you through the process and handle the legal work for you.
- File Your Claim: Your solicitor will file your faulty product compensation claim against the responsible party, such as the manufacturer or retailer. They’ll negotiate to secure a fair settlement.
- Receive Your Compensation: If your claim is successful, you’ll receive compensation to cover your losses and help with your recovery.
The process might take a few months, depending on the complexity of your case. However, with National Claims by your side, you’ll have peace of mind knowing professionals are handling your faulty product claim.
How Much Compensation Can You Claim for a Faulty Product Injury?
One of the most common questions people ask is, “How much compensation can I claim for a burn injury caused by a faulty product?” The amount you receive through a faulty product compensation claim depends on several factors, including the severity of your injury and its impact on your life. Compensation is typically divided into two categories:
- General Damages: This covers the pain, suffering, and emotional impact of your burn injury. For example:
- Minor burns with full recovery might result in £1,500–£5,000.
- Moderate burns with some scarring could lead to £10,000–£30,000.
- Severe burns with significant scarring or psychological trauma might result in £36,000–£119,000, especially if you’re under 30 and the scarring affects your mental health.
- Special Damages: This covers financial losses, such as:
- Medical expenses (e.g., hospital bills, rehabilitation costs).
- Loss of earnings if you couldn’t work due to your injury.
- Travel costs for medical appointments.
For instance, if you needed to adapt your home or car due to your burn injury, these costs could also be included in your faulty product injury claim. A solicitor from National Claims can assess your case and provide a more accurate estimate based on your specific circumstances.
Why Choose National Claims for Your Faulty Product Claim?
At this point, you might be wondering why you should trust National Claims to handle your faulty product claim. The answer is simple: they specialise in connecting people with experienced solicitors who have a strong track record in faulty product claims. By working with National Claims, you’ll benefit from:
- Expert legal advice tailored to your situation.
- A hassle-free process, as they manage all the paperwork and negotiations for your faulty product compensation claim.
- A no-win, no-fee arrangement, meaning you won’t pay legal fees if your claim isn’t successful.
With their support, you can focus on your recovery while they work to secure the compensation you deserve for your burn injury.
Frequently Asked Questions (FAQs)
1. How long do I have to make a faulty product claim for a burn injury?
In the UK, you generally have three years from the date of the injury—or from when you became aware of the injury—to make a faulty product claim, as outlined on GOV.UK. However, it’s best to act quickly to ensure evidence is fresh.
2. What if I was partly at fault for the incident?
Even if you were partially responsible, you might still be able to make a faulty product injury claim. Your compensation may be reduced based on your level of responsibility, a concept known as “contributory negligence”.
3. Can I claim for a burn injury caused by a faulty product I bought second-hand?
Yes, you can still pursue a faulty product compensation claim if the product was defective, regardless of whether you bought it new or second-hand. The key is proving the defect caused your injury.
4. How long does a faulty product claim take?
The timeline for faulty product claims varies. Simple cases might settle in a few months, while more complex ones could take up to a year or more, depending on the circumstances.
5. Will I need to go to court for my faulty product injury claim?
Most faulty product injury claims are settled out of court through negotiations. However, if a settlement can’t be reached, your solicitor will advise you on the next steps, which might include court proceedings.
Conclusion
Suffering a burn injury from a faulty product can turn your life upside down, but you don’t have to face the aftermath alone. By understanding your rights and taking action, you can pursue a faulty product claim to cover your medical expenses, lost earnings, and emotional suffering. With National Claims, you’ll be connected with experienced solicitors who will fight for the compensation you deserve through a faulty product compensation claim. Don’t let a defective product hold you back—reach out to National Claims today and take the first step towards recovery.
Contact National Claims today, and we will put you in touch with an expert solicitor who can guide you through the claims process.📞 Call us now free 0800 029 3849 or 📩 Submit an online enquiry to speak to our team. Your safety and well-being matter, and we’re here to help.
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This firm is excellent, they sorted out my car pay out and injury claim very fast, they always communicate with you all the time.
My accident case was dealt with confidence and with great result of the outcome, especially James kept me informed all the time.
I was very impressed at the way my inquiry was treated. I was listened to attentively and everything I needed to know was explained to me.
This firm is excellent, they sorted out my car pay out and injury claim very fast, they always communicate with you all the time.
My accident case was dealt with confidence and with great result of the outcome, especially James kept me informed all the time.
I was very impressed at the way my inquiry was treated. I was listened to attentively and everything I needed to know was explained to me.
This firm is excellent, they sorted out my car pay out and injury claim very fast, they always communicate with you all the time.
My accident case was dealt with confidence and with great result of the outcome, especially James kept me informed all the time.
I was very impressed at the way my inquiry was treated. I was listened to attentively and everything I needed to know was explained to me.
